Clinical Informatics Lead

The Clinical Informatics Lead (CIL) is a senior professional role that combines advanced clinical skill and knowledge along with project management skills. The CIL provides advanced expertise within their clinical scope as well as expertise in implementation and readiness of provincial initiatives within Assisted Living Alberta. This position will support the readiness and implementation states of support of the Connect Care initiatives by working with a variety of stakeholders. The Clinical Informatics Lead requires exceptional communication skills and current experience in patient care areas to understand and address the diverse needs of stakeholders, particularly those working in teams. The CIL works collaboratively with other Implementation Leads, the Connect Care Continuing Care team, clinical informatics leads including nurses, physicians, allied health professionals and service departments. Monitors project progress against standards, timelines, plans, and budget; actively identifying and resolving issues affecting timely completion including a point of escalation for related issues. Anticipates potential risks and creates mitigation strategies for issues threatening the success of any Connect Care initiative implementation and Readiness. Maintains active communication with clinical operations contacts to understand their environments and influence their thinking for the successful implementation for CIS and related Health Information Technology. Explains complex and difficult issues to leadership that have multiple possible solutions and presents solutions that promote and influence standardization as well as best practice across the continuum; develops solutions to complex problems.

A minimum of 5 years of progressively more responsible roles in health informatics. A minimum of 10 years of direct experience in clinical roles in the provision of healthcare or a strong working knowledge and intimate understanding of healthcare delivery. Membership in good standing with appropriate professional organization (i.e., CRNA, HSAA, etc.) Working knowledge of Assisted Living Alberta and the Clinical Informatics function. Extensive knowledge and understanding of Continuing Care clinical practice, service delivery models, and operational workflows across Home Care and Supportive Living settings. Minimum 10 years of progressive responsibility in leading organizational change for programs or organizations of significant size and complexity, including management and leadership experience. Significant experience in the application of change tools and methodologies. Certifications related to management, leadership, and change management (PROSCI certified). Good working knowledge of clinical services, information technology and ALA systems. Strong leadership skills, characterized by recent and relevant professional references, with the ability to work with a high level of independence in fast‑paced environments.

Proficiency with Microsoft 365 tools, with the ability to create clear documentation, manage complex spreadsheets, prepare presentations, and collaborate effectively using Teams and SharePoint. Proven project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). Strong communication and follow-up skills. Ability to actively and positively participate and negotiate solutions to resolve conflicts that arise during implementation. Detail oriented and knack for probing for information in order to fully understand the underlying needs that drive how the system should be built. Ability to work in a team environment and individually to build and maintain positive working relationships with vendor staff and external consultants will be key success factors in this role. Strong time management skills and the ability to meet project deadlines are essential. Must have working knowledge of basic systems principles, theories and concepts and of the healthcare business. Experience mentoring and supporting junior staff. A demonstrated clear pattern of professional and personal development. Although this is considered an office based job, it will take significant psychological capacity given the nature, profile and expectation of Connect Care work. It will also require physical stamina given the expected stakeholder engagement work that may involve travel, meetings at varied times of day (early morning/evening), etc.

Undergraduate degree required; Masters Degree is preferred.