Business Unit Manager

Rockyview General Hospital (RGH) provides a comprehensive range of acute and outpatient care services, caring for nearly 220,000 patients annually and offering more than 600 inpatient beds. Located in southwest Calgary, RGH overlooks the picturesque Glenmore Reservoir and is surrounded by scenic walking and cycling pathways, providing a beautiful setting for patients, visitors, and staff. The Business Unit Manager plays a key leadership role within Surgical Services at Rockyview General Hospital, providing strategic and operational support to the Executive Director and working collaboratively with the Patient Care Manager for the Operating Room. This position is responsible for Alberta Surgical Initiative (ASI) reporting, financial analysis, budgeting, and performance reporting to support informed decision-making and operational planning. Serving as a key resource for Operating Room business processes, the Unit Business Manager provides expertise in clinical equipment evaluation, resource utilization, and operational efficiencies. The role focuses on identifying opportunities to optimize resources, improve cost-effectiveness, and support the delivery of high-quality, sustainable surgical services.

The Business Unit Manager provides operational leadership, direction, and oversight of administrative and clinical support functions within Surgical Services at Rockyview General Hospital. This includes, but is not limited to, the OR Booking Office, Charge Posters, and Minor Operating Room. Working collaboratively with the Patient Care Manager and Surgical Services Unit Managers, the Business Manager supports the delivery of efficient, high-quality surgical services aligned with organizational priorities and operational goals. The position is responsible for daily operations, staff supervision, recruitment, performance management, resource allocation, and supporting team development. The Business Manager plays a key role in facilitating change management, advancing quality improvement initiatives, and identifying opportunities to improve operational efficiency, financial accountability, and service delivery. Success in this role requires strong leadership, communication, analytical, and decision-making skills, along with the ability to build and maintain effective partnerships with physicians, staff, patients, families, and interdisciplinary stakeholders, including Contracting, Procurement and Supply Management (CPSM), Clinical Engineering, and Infection Prevention and Control (IPC). The Operating Room supports a diverse range of surgical specialties, including General Surgery, Gynecology, Orthopedics, Ophthalmology, Otolaryngology, Plastic Surgery, and Urology. The Business Manager contributes to site and broader surgical services priorities through collaborative leadership, evidence-informed decision-making, and a commitment to continuous improvement, patient safety, and operational excellence.

Baccalaureate degree in Business Administration or Healthcare Administration related degree. Minimum of 5 years progressive management experience with specific experience in clinical operations in surgery. Proficiency in AHS financial and human resource systems and experience with Operational Best Practice and Variance Reporting. Project brief technical writing skills. Ability to consolidate information and convey it effectively visually and verbally. Fluent in Microsoft Office including Excel & Power Point; Ability to work in SharePoint. Demonstrated experience in managing assets and related processes- tracking, inventory, replacement, procurement. Effective communicator with strong organizational and team building skills. Ability to effectively lead meetings and manage Committees. Leadership skills including demonstrated ability and comfort with decision making, coaching, and ability to build trust and credibility.ion in this field.

Excellent computer skills. Demonstrated effective communicator with strong organizational skills, influential skills, patient-family focused orientation and commitment to providing quality services required. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Demonstrated ability to manage change, create innovative solutions for complex and diverse issues and function in dynamic situations. Ability to foster a climate of cooperation and collaboration and to build solid relationships between inter-professional team members required. Strong Inter-professional conflict resolution and negotiation skills. Critical thinking and complex analysis to support effective problem solving required. Excellent analytical and decision-making skills. Demonstrated clear pattern of professional and personal development required. Self-directed and highly motivated. Ability to manage financial and human resources within the Surgical Services Program.

Quality Improvement certification (AHS AIW, Green Belt, Black Belt or equivalent). Change Management certification (AHS PROSCI or equivalent). Experience and understanding of Operating Room Information System and the Surgical Booking process. Completion of leadership development courses and a demonstrated pattern of professional development and growth. Connect Care experience as asset