Administrative Support V

Reporting to the Patient Care Manager, this position provides advanced level administrative support & general office support to the Patient Care Managers, Unit Managers and Clinical Nurse Educators for the Medicine Program. This position will develop illustrative and educational support material for patient & staff teaching, presentations, orientation material, reports & manuals for the department of Palliative. The position will also provide support in creating & formatting materials for the Patient Care Manager to present to senior executives within Edmonton Zone related to the Medicine program. This position will require a high level of independence, strong organizational skills, and the ability to work in a fast paced changing environment. The incumbent will be a contact for the department of Medicine at the Royal Alexandra Hospital. Duties performed include: timekeeping processes for provincial team processes invoices, expense claims, & reconciles expenses with financial reports prepares and monitors financial reports in conjunction with the Executive Director organizes meetings & makes travel arrangements for the Executive Director & staff establishes & maintains records for the department prepares & maintains confidential administrative information related to department personnel responsible for coordinating IT related hardware, software, network access, & other device requests develops, maintains, & implements orientation process for new employees orders & maintains office supplies is the primary contact for Surveillance & Reporting and may liaise with AHS Executives/Leaders & external partners receives & hosts visitors, handles inquiries from the public, & refers callers to appropriate areas responds to questions & provides training to administrative support exemplifies a positive attitude towards service provision

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of post-secondary education (e.g. certificate in office or business administration).

Considerable knowledge in AHS processes including timekeeping, e-People, financial reporting, RMS, NAR’s, PAR’s, etc Excellent communication/interpersonal/organizational skills in order to respond to complex requests and circumstances Ability to complete duties with numerous interruptions and to prioritize and balance workload Ability to work in a provincial program Ability to be an effective team member and work in a cubicle environment

A minimum of some College/University training and two years of related experience, or equivalent. A college or university degree is preferred/ recognized administrative certificate. Computer literacy is essential Proficient in the use of software including Word, Excel, PowerPoint, and Outlook