Administrative Support V

The Administrative Support V - Administrative Assistant, Patient Safety reports to and provides complex administrative support to the provincial Manager - Patient Safety and the Patient Safety program. This is a key position within a supportive team and provides leadership and coordination for the Patient Safety office by maintaining standardized workflows, using critical thinking and multi-tasking skills to manage priorities in a rapidly changing environment, and manage sensitive and confidential information on a daily basis. Description: The Administrative Assistant is responsible for providing administrative support to the provincial Manager - Patient Safety (e.g. Calendar management, etc.), provides general support for the Patient Safety Team (e.g. timekeeping, records management), and provides coordination for Quality Assurance Review (QAR) data management. This position provides comprehensive and timely support - including database queries and reports - to aid in decision-making and effective communication related to quality assurance activities. The administrative assistant works on short- and long-term assignments related to Patient Safety that require excellent attention to detail, excellent communication skills, and the ability to use and/or learn software such as MS Word, Excel, Visio and RL6 to produce accurate and visually appealing reports for senior leaders. This position requires advanced level technical and communication skills and must be able to work in a complex environment that requires a high degree of responsiveness, initiative, and the ability to manage multiple tasks and competing priorities.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of post-secondary education (e.g. certificate in office or business administration).

Proficiency (intermediate to advanced) with MS Office software, especially, Word and Excel. Excellent verbal and written communication skills.

Medical office assistant or business administration certificate. Experience working in a large, complex healthcare organization; familiarity with AHS Policies, Procedures and systems (e.g. ePeople, Timekeeping, iExpense, Markview, RMS.). Experience in the fields of quality and patient safety. Demonstrated skills with Power Point, Visio, and extracting information from databases to produce reports (e.g. RLS).