Administrative Support V

This role supports mental health and addiction services at Royal Alexandra and University Hospitals and is a team lead for the staffing liaison team along with other administrative duties to support the program. You provide expert support on staff scheduling and working with PSS. You are the main point of contact liaising with Unit Managers, Program Managers and PSS, coordinate the work of the staffing liaison team and support the staffing liaison team with complex and often urgent staff scheduling tasks within short timelines. The team is accountable for the day-to-day administration and operation of pre-determined staff scheduling processes. You work with unit managers to determine the needs for each area, coordinate the team to work with Charge nurses, full-time, part-time and casual staff to fill shifts due to anticipated and unanticipated absences and anticipate staffing needs and communicate to managers about shifts that require further attention and support more complex scheduling and timekeeping procedures. Following pre-booking guidelines, you perform data entry, run reports and assist managers in their decision making about staff scheduling. Demonstrated ability to work with minimal supervision and ability to communicate effectively with others, both verbally and in writing. Excellent interpersonal skills with demonstrated ability to foster relationships with members of the multidisciplinary team. Data collection and tracking for various subsets of information for the unit/program. Performing other clerical functions including recruitment, ordering, word processing and formatting, recording and transcribing meeting minutes as required, along with any other clerical duties required to maintain unit/program operations. Other administrative duties as needed. Point of contact between staff and the leadership team.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of post-secondary education (e.g. certificate in office or business administration).

Must have working knowledge/experience of RMS, Oracle (P2P), Grand. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Experience with Mental Health and Addiction programs preferred. Minimum 2-year experience working in staff scheduling with ESP. Timekeeping/payroll experience. Thorough knowledge of applicable collective agreements. Previous leadership experience an asset.