Administrative Support IV

The HR Assistants (Administrative Support IV) in the HR Administration Department holds a highly specialized position within a fast paced, complex environment, responsible for administering and processing employee life events in compliance with Alberta Health Services, Alberta Precision Laboratories, Carewest, Covenant, and Capital Care Collective Agreements and Management Out of Scope Guidelines. This role demands extensive knowledge of Alberta Health Services, Alberta Precision Laboratories, Carewest, Covenant, and Capital Care policies, procedures, compensation programs, collective agreements, benefit contracts, and various technological systems. The Administrative Support IV works within a collaborative team to manage tight deadlines for over 140,000 employees, requiring a full year of training and experience to achieve proficiency in all responsibilities.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Post-Secondary diploma in Business Administration or Human Resources. Equivalent combination of education, experience, and training may be considered. Experience working within large, multi-union organizations. Proficient in Microsoft Office Suite, including Word, Excel, Access, and Outlook. Proficient in client communications via telephone and email, with demonstrated ability to effectively manage and address inquiries.

Minimum 3-5 years of Human Resources experience with a strong aptitude for analytical tasks, including the ability to gather, analyze, and synthesize information in accordance with various collective agreements and AHS policies and procedures. Demonstrated knowledge and application of integrated human resources information systems, like PeopleSoft.