Administrative Support IV

Continuing Care has an immediate opening for an Administrative Support IV with Assisted Living Alberta (ALA) Business Support Edmonton. Working with a diverse team in a fast-paced environment, the successful candidate will support the Finance and Contract Administrative Support team by responding to financial and client inquiries, processing Added Care, Self-Managed Care (SMC), and Client Directed Home Care Invoicing (CDHCI) transactions, completing daily CDHCI data entry, and resolving discrepancies in accordance with established processes, procedures, and guidelines. Duties include verifying hours of care; liaising with Accounts Payable and external agencies such as Alberta Blue Cross; providing Added Care and SMC support for clinical operations; responding to clients and family, case managers, and management inquiries; maintaining accurate information in various systems; preparing confidential reports; communicating with internal and external stakeholders; and performing filing, photocopying, faxing, and other administrative support functions as required. The successful candidate will be able to establish priorities, proactively identify and resolve issues, and contribute to the effective and efficient operation of the department while maintaining a high level of accuracy and confidentiality.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Successful competition of a post-secondary education is required. Must have excellent attention to detail. The successful candidate will have attained high level of proficiency in the MS Office Suite. Computer keyboarding experience with a proven typing speed of 40 wpm (may be demonstrated through a skills test). Excellent skills in data entry. Physical demands of the job include: Sitting for extended periods, listing office/medical supplies and equipment weighing up to 30 lbs, using repetitive motions, lifting, bending, reaching, and standing for prolonged periods.

Preference may be given to candidates that have a finance, bookkeeping, or accounting designation. Familiarity with the ALA programs. Familiarity with ALA policies and procedures. Minimum of 1 year experience working in a financial setting is preferred.