Administrative Support IV

Reporting to the Program Manager, Acute Care Coverage Program Office, the Administrative Support IV plays a key role in supporting the efficient operation of the program. This position requires a high level of independence, discretion, and professionalism while managing a variety of specialized administrative responsibilities. Key duties include providing administrative support to Associate Physicians (APs) and Physician Assistants (PAs), including coordinating and scheduling AP and PA coverage across acute care sites within the Calgary Corridor. The successful candidate must know how to utilize technology to support operation including e-Summit. The role supports scheduling activities, assists with maintaining coverage schedules, and processes scheduling-related submissions through the e-Submit system. The successful candidate must have experience with timekeeping and a strong understanding of scheduling within a fast-paced acute care hospital environment. The position also provides administrative support to the Program Manager, including managing calendars, coordinating meetings, preparing agendas, recording minutes, and maintaining a bring-forward system to track action items. The Administrative Support IV works collaboratively with Associate Physicians, Coordinators, medical leads, and site leads to support scheduling, ensure timely follow-up, and assist with overall program operations.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

As an Administrative Support IV, you will bring advanced administrative expertise to support complex procedures, practices, and departmental initiatives. This role requires completion of a Graduate Diploma in a relevant field, along with advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to develop reports, presentations, and data tracking tools. You will demonstrate the ability to manage complex administrative functions with accuracy, strong organizational skills, and the capacity to coordinate priorities in a fast-paced environment while supporting operational effectiveness.

Preferred qualifications include a Graduate Diploma in Business, Health, or Office Administration, along with advanced expertise in Microsoft Office Suite, particularly for data analysis, reporting, and presentation development. Experience supporting senior leadership or complex programs, ideally within healthcare, combined with strong organizational, project coordination, and confidentiality management skills, is considered an asset.