Administrative Support IV

Reporting to the Program Manager, Acute Care Coverage Program Office, the Administrative Support IV plays a key role in supporting the efficient operation of the program. This position requires a high level of independence, discretion, and professionalism while managing a variety of specialized administrative responsibilities. Key duties include providing administrative support to Associate Physicians (APs) and Physician Assistants (PAs), including coordinating and scheduling AP and PA coverage across acute care sites within the Calgary Zone. The role supports scheduling activities, assists with maintaining coverage schedules, and processes scheduling-related submissions through the e-Submit system. The successful candidate must have experience with timekeeping and a strong understanding of scheduling within a fast-paced acute care hospital environment. The position also provides administrative support to the Program Manager, including managing calendars, coordinating meetings, preparing agendas, recording minutes, and maintaining a bring-forward system to track action items. The Administrative Support IV works collaboratively with Associate Physicians, Coordinators, medical leads, and site leads to support scheduling, ensure timely follow-up, and assist with overall program operations.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

High School Diploma or Diploma in Healthcare. 3-5 years of progressive administrative experience in a healthcare environment with strong analytical and problem-solving skills. Extensive knowledge of AHS systems and processes and proficiency in Microsoft Office (Outlook, Excel, Word, Access). Excellent communication, negotiation, and organizational skills. Able to work collaboratively while remaining highly self-directed and effective at managing priorities.

3-5 years of progressive administrative experience in a healthcare environment, with strong analytical and problem-solving skills. Extensive knowledge of AHS systems and processes and proficiency in Microsoft Office (Outlook, Excel, Word, Access). Excellent communication, negotiation, organizational, and problem-solving abilities. Able to work collaboratively while remaining highly self-directed and effective at independently managing priorities.