Administrative Support IV

Are you a detail-driven, proactive professional ready to make a meaningful impact in a high-performing inclusive team! We’re looking for a highly organized Administrative Support IV to join our team and provide vital support to the CRIS program and Allied Health Community across the zone. In this fast-paced, multi-faceted role, you’ll manage complex calendars and multi-disciplinary clinical scheduling, often navigating competing priorities and responding to client and clinician inquiries to ensure timely and accurate coordination of services. You’ll streamline workflows, create polished documents and reports, and support project management with data tracking and quality checks. As a key liaison for internal teams and external partners, you’ll also provide frontline support with precision and professionalism. Your contributions will be essential to driving operational excellence, enhancing service access, and supporting a collaborative, client-centered environment. If you thrive in dynamic settings and love bringing order to complexity, we’d love to see your application!

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Minimum Grade 12 plus completion of a post-secondary administrative/secretarial certificate from an accredited business school. Expert computer skills with Microsoft Office Suite and other platforms (e.g., email, internet, spreadsheets, presentations, AI tools). Exceptional written and verbal communication, formatting, grammar, proof-reading, and interpersonal skills. Demonstrated ability to problem-solve, manage competing priorities, adapt to change, solutions focused, critical thinking, and meet tight deadlines. Strong planning, organization, and time-management capabilities, with the ability to work both independently and collaboratively as part of a high-performing team. Customer service-oriented with a professional and proactive approach. Able to manage extended periods of desk work and frequently lift up to 20lbs. Proficient in use of Connect Care for Dovetail Appointments, Complex Scheduling, Workqueue Management, EMR charting for calls and message logs, pooled tasks, group scheduling, templating. Tolerate high call volumes and frequent stocking of materials as required for local site management.

Five years of progressive administrative experience (including at least three years providing high-level scheduling support) preferred. Knowledge of Allied Health Community programs and services is preferred. Experience with iProcurement, RightFax, Connect Care: Referrals, Scheduling and Reporting.