Administrative Support III

Reporting to the Unit Manager for Pediatric Ambulatory Care, the position is a frontline position that provides administrative support for multiple Pediatric Physicians and Pediatric Ambulatory programs. This role includes scheduling appointments connect care, verifying patient information, admitting, and discharging patients, copying, faxing, scanning, ordering office supplies, providing admin support to the entire unit and other administrative tasks. Cross training to other ambulatory units will be required. The incumbent must demonstrate the ability to multi-task and work under pressure as daily work activities can change depending on the priorities of the Ambulatory Programs. The Successful candidate will require excellent communication skills, collaborate effectively with others and be able to work in a team environment.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Minimum of Grade 12 with successful completion of Post-Secondary Secretarial / Unit Clerk Training course with medical terminology required. Two or Three years of recent Pediatric acute and / or Pediatric Ambulatory care experience required. Proficiency in medical terminology and strong computer and typing skills are required. Experience with Microsoft Office, excel database, and Connect Care required. BCLS-HCP is required. Strong computer skills are required. Professional behavior and excellent interpersonal skills are required when working with the public in this position. Strong organizational skills, ability to prioritize workload, ability to work under pressure with minimal supervision, and ability to adapt quickly are desirable qualities. Must be able to work effectively in a complex, busy, noisy clinic environment and complete tasks while dealing with multiple interruptions and competing priorities. Must be able to push/pull/lift 50lbs and work in awkward positions. The Stollery Children’s Hospital and the Ambulatory Clinic’s provide Family Centered Care, and it is expected that all employees support this model of Care.

As required.