Administrative Support III

This role is a member of the inter-professional health care team supporting patients and families attending the Neurosciences portfolio. This position is primarily responsible for scheduling patient appointments and procedures in collaboration with other members of the inter-professional health care team, including the patient and their family. This position supports Registration desks within the Neurosciences portfolio and the wider KEC site. Duties include, but are not limited to, booking patients in, answering phones, confirming appointments, clerical duties, room booking allocations and payroll. Strong interpersonal and communication skills are essential. The successful candidate will demonstrate flexible weekday availability and the ability to accept shifts on both a short-notice and pre-scheduled basis to support operational needs.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Must be able to multi-task in a fast-paced work environment. Completion of a Unit Clerk, Administration in Heathcare course or Medical Office Assistant Program. Knowledge of and comfort with computer applications such as Microsoft Office. Ability to work collaboratively with the multidisciplinary team. Excellent organization skills, critical thinking and problem-solving skills. Excellent communication and interpersonal skills. Ability to handle and balance numerous demands and conflicting priorities and readjust daily schedule on short notice. Must be able to meet Physical demands of the role which may include long periods of sitting, standing, walking, lifting, pulling and pushing and bending. This role involves repetitive tasks when using telephone and/or computer for work-related duties. The successful candidate will demonstrate flexible weekday availability and the ability to accept shifts on both a short-notice and pre-scheduled basis to support operational needs.

Minimum of one year previous clerical experience in a ambulatory health care setting preferred within the past two years. Experience with Connect Care. Basic Cardiac Life Support- Healthcare preferred.