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Air Creebec inc.

Passenger Service Agent/Reservations

93 rue Arsenault, Val-d'Or,QC
  • To be discussed

  • 40.00 h - Full time

  • Day , Evening , Weekend , Work shift

  • 1 position to fill as soon as possible

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Benefits

TEMPORARY REPLACEMENT

YOUR ROLE
Answer telephone information requests, give customers information on rates, flight schedules and connections, reserve seats and offer customer service at the airport counter for scheduled and chartered flights.
Issue tickets, prepare boarding passes, check luggage and work at boarding gates.
Actively participate in the process of continuous improvement of our methods, practises and support for the training of your colleagues in order to keep the excellence of our customer service.

Work environment

Work environmentsAir Creebec inc.0
Work environmentsAir Creebec inc.1
Work environmentsAir Creebec inc.2
Work environmentsAir Creebec inc.3

Requested skills

DO YOU HAVE THE PROFILE?
• You are passionate about customer service.
• You are known for your punctuality and your ability to multitask.
• You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
• You consistently offer distinctive customer services.
• You are billingual (French and English)
• Knowledge of the Cree language and culture are an asset.
• You are comfortable learning to use new computer tools.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

High school

Diploma

DES

Completed

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

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Internal reference No.

YVO-CS-241

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