Benefits
- Company supplied uniform
- Employee assistance program
- Life insurance
- Medical and paramedical expenses coverage
- Pension plan
- Social activities organized by the company
- Salary To be discussed
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40.00 h - Full time
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Permanent job
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Day ,Evening ,Weekend ,Work shift shift work
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Published since 4 day(s)
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2 positions to fill as soon as possible
Description
YOUR ROLE
As Passenger Services Agent/ Multi location, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, cargo acceptance, help passengers requiring assistance, order meals, assist with ramp duties such as load and offload bags when necessary , maintain and prepare daily operational reports and all other requests in order to ensure that our customers have the most enjoyable experience possible.
Read more
As Passenger Services Agent/ Multi location, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, cargo acceptance, help passengers requiring assistance, order meals, assist with ramp duties such as load and offload bags when necessary , maintain and prepare daily operational reports and all other requests in order to ensure that our customers have the most enjoyable experience possible.
Work environment
Requested skills
DO YOU HAVE THE PROFILE?
• Two (2) to three (3) years of experience as a Passenger Services Agent, or in customer services role and ideally, in the field of aviation.
• Willing to travel for work.
• Able to use the computer tools put at your disposal efficiently.
• Consistently offer distinctive customer services.
• Know for your punctuality and ability to multitask.
• Motivated, enthusiastic and energetic, contribute positively to the team spirit.
• Bilingual (French and English), you have excellent communication skills
• Knowledge of the Cree language is an asset.
• Two (2) to three (3) years of experience as a Passenger Services Agent, or in customer services role and ideally, in the field of aviation.
• Willing to travel for work.
• Able to use the computer tools put at your disposal efficiently.
• Consistently offer distinctive customer services.
• Know for your punctuality and ability to multitask.
• Motivated, enthusiastic and energetic, contribute positively to the team spirit.
• Bilingual (French and English), you have excellent communication skills
• Knowledge of the Cree language is an asset.
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
undetermined
Diploma
undetermined
Work experience (years)
undetermined
Written languages
undetermined
Spoken languages
undetermined
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