Benefits
- Employee assistance program
- Life insurance
- Medical and paramedical expenses coverage
- Pension plan
- Social activities organized by the company
- Salary To be discussed
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40.00 h - Full time
-
Permanent job
-
Published since 2 weeks ago
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1 position to fill as soon as possible
Description
YOUR ROLE
In collaboration with other team members and in compliance with the established quality standards, you will provide customer services related to flights and answer various enquiries on fares, flights schedules and routes. You will prepare boarding passes, check baggage; weigh excess baggage and calculate costs; complete passenger manifests, daily sales reports and other documents regarding passenger and cargo load. You will be responsible to trace lost, delayed or misdirected baggage for customers. You will relay operational messages to the operations control department and perform all related duties required to ensure on-time departures of aircrafts.
Work environment
Requested skills
DO YOU HAVE THE PROFILE?
- You have experience in the use of computerized reservation system.
- You have excellent communication, customer service and computer skills.
- You are recognized for your punctuality.
- You have an excellent physical capacity, some heavy lifting involved.
- You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
- You are bilingual (French-English). Knowledge of the Cree language is an asset.
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
High school
Diploma
DES
Completed
Work experience (years)
0-2 years
Written languages
Fr : Intermediate
En : Intermediate
Spoken languages
Fr : Advanced
En : Advanced
Internal reference No.
YFA-CS-004
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