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Social Service Integrity Technical Lead

Ottawa, ON
  • Number of positions available : 1

  • To be discussed
  • Full time
  • Starting date : 1 position to fill as soon as possible

Job Description

We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

The Work:

As a Social Service Integrity Technical Lead, you will lead the delivery of business and technical solutions to manage the risks towards mitigating fraud, waste, abuse, and errors. Our work informs and delivers programmatic, operational, process and organization design, transformation and service delivery performance and outcome improvements. We implement business changes that drive function and digital operating model transformation.

Responsibilities:

  • Demonstrated expertise in planning and leading workstreams to manage and directing the teams performing comprehensive research and analysis, driving insights that shape programmatic strategies, operational improvements, and organizational design.
  • The manager will engage in multi-disciplinary teams to implement process and operational changes to mitigate fraud and manage risk.
  • You will work in multi-disciplinary teams serving an array of clients across federal, provincial, and municipal government, non-profit, health and educational industries.
  • You will document requirements, including integrity controls and evidence, while collaborating across agile teams to resolve cross-product dependencies. You will also be called up to help educate team members on integrity risks and contribute expertise to product design and strategy.
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Qualifications

Basic Qualifications:

  • A minimum of 15 years of experience in complex delivery projects of Commercial of the Self Solution (COTS) involving case management, workflow oriented to Social Services and Social Solutions
  • Previous experience in the implementation of technical solutions supporting risk assessments, risk controls development/design, and broader business analysis focused on risk prevention.
  • A minimum of 10 years of experience leading to the development of work packages and meeting deadlines.
  • A minimum of 5 years of experience leading other team members.
  • Previous experience with building prevention and detection use cases, operating models, strategies in fraud prevention.
  • Experience as a business analyst including solid writing, documentation, and communication skills.
  • Candidate must have or be eligible to obtain a Reliability or secret level security clearance with the federal Government of Canada.
  • Bachelor’s degree or college diploma in related field.

Preferred Qualifications:

  • Experience working or consulting in public service Social Services / Social Security
  • Preference on expertise develop supporting Public Service Global Industries
  • Background in process analysis, management, and improvement
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written, oral) and interpersonal skills.
  • Experience facilitating groups.
  • You have experience leveraging digital tools for transformation initiatives, such as process analysis and future process design, benefits, and value analytics etc.
  • You have worked in multi-disciplinary teams across business and technology

Pay Transparency Info for Job Postings:

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location Annual Salary Range

British Columbia/Ontario $131,700 to $278,100

Locations
Ontario - Ottawa, Ontario - Toronto
Equal Employment Opportunity Statement, Requesting an Accommodation, and Other Employment Statements

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.

To provide you with the most effective recruiting process, Accenture may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by the hiring team after considering your candidate profile in full. During the application process, you can choose to opt out of this artificial intelligence screening process and be rest assured that this will not negatively impact your opportunity for employment with Accenture.

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