Program Management I

• Apply Program Management knowledge, skills, tools, and techniques to meet the Program requirements
• In direct consultation with Program staff, plan the appropriate means and methods to complete the required services from inception through to completion
• Organize Program activities per the established mission and goals
• Ensure the assigned workstream is fully supported from a consulting standpoint in an integrated, compliant, efficient, and cost-effective manner
• Create and manage short and long-term Program goals and success criteria
• Develop a budget and an operating and delivery plan for the Program, in consultation with any delivery partners and client
• Determine the required human and material resources to complete the Program successfully
• Formulate a resource allocation strategy and utilize this to distribute work and budgets between our delivery partners
• Exercise authority in managing the work and controlling the delivery of the Program per the operating or delivery plan
• Manage a large team (may consist of multi-firm and client resources) and leverage a diverse array of talents and delegation of responsibilities
• Define the success criteria and disseminate them to involved parties throughout the Program life cycle
• Develop an evaluation method to assess the Program's effectiveness and identify areas for improvement
• Ensure Program goals are met in areas including client satisfaction, safety, quality, and team performance (collectively and individually)
• Implement and manage changes and interventions to ensure Program goals are achieved
• Design various focus and function meetings for Program initiatives
• Facilitate meetings with stakeholders to deliver transparent communication impacting Program issues and decisions on services
• Produce accurate and timely reporting of Program status and performance throughout its life cycle
• Identify and analyze Program risks and implement mitigation strategies and contingency plans
• Review and ensure adherence to the overall operating or delivery plan, scope, schedule, milestones, budgets, quality measures, and KPIs and address issues with corrective actions as appropriate
• Deliver progress reports, proposals, and presentations to various audiences, including the Program team, client executives, key stakeholders, and Operations
• Manage and negotiate scope changes
• Clarify and resolve internal quality control checks and issue
• Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall ‘right-first-time” mindset Program
• Monitor and manage clear and focused staff performance objectives (including non-company resources) to ensure overall excellence
• Maintain a Program environment that is inclusive, and diverse and celebrates our differences
• Devise and provide appropriate Program management training to other members of the team aligned with their level of knowledge and Program accountability
• Complete any tasks assigned by Program Management II in an efficient and timely manner

Working Conditions

• Office-based