Infrastructure & Capital Projects - Stakeholder Engagement and Communications Specialist, COM
Accenture
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
- Published on June 16th, 2025
-
Starting date : 1 position to fill as soon as possible
Description
- (Internal Title: Stakeholder Engagement and Communications Specialist)
- Under the responsibility of the Stakeholder Engagement and Communications Lead, this role is responsible for collaborating with our Joint Venture partners to:
- Support the effective development, review and execution of community engagement plans and activities as required to support the delivery of an infrastructure project or capital project
- Provide advisory services to our client and constructors on effective community engagement activities and issues management strategies for planned project works and potential issues associated with the work
- Consult with contractors and internal subject matter experts to understand the project scope, timelines and planned works to communicate insights and potential issues to the client to inform strategies and decision-making
- Build and foster relationships with the client and contractors
- Support the client with engaging with the contractors to identify opportunities to share timely and easy to understand information, gather feedback, and celebrate project milestones
- Engage with the client to address community concerns, provide updates, and draft /review responses to inquiries about the ongoing and upcoming activities or issues related to the project
- Partner with client and/or contractors to plan and deliver community events and meetings (virtual and in-person)
- Contribute to the development and review of communications updates using various channels (i.e., PowerPoint presentations, Question and Answer lists, updates for social media and project website, e-newsletter, briefings to local officials)
- Understand engineering and construction terminology and methods, as well as ability to translate complex technical information into easy and understandable public information
- Record, analyse, report on and track community interactions and status of inquiries to address them in a timely and effective manner
- Effectively deal with issues of a sensitive nature when investigating, responding, or preparing correspondence to address complaints
- Facilitate internal meetings as required, including supporting on the development of agendas and minute taking
- Identify and escalate issues that arise on the project to the senior leadership team so they can be addressed immediately
- Work closely with client to ensure all community engagement deliverables are executed on time and as per contract requirements
- Other duties as assigned
- Working Conditions:
- In-person work environment, a minimum of four days/week
Requirements
Level of education
undetermined
Work experience (years)
undetermined
Written languages
undetermined
Spoken languages
undetermined
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