Design Director

Design Director

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Within Song’s Design Experience practice, our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.

Service and Interaction Design are at the heart of our design process. Our designers are a diverse team of strategic, empathetic thinkers and deep interaction specialists who envision and craft experiences - from service ecosystems to digital products.

As a Design Director, you’ll lead integrated design practices and delivery across one or more accounts. You’ll oversee multidisciplinary design teams to create thoughtful, effective, and emotionally resonant solutions for our clients. You'll also manage Design Leads, collaborate with stakeholders, and shape strategic direction alongside program leadership.

We’re looking for a senior design leader who, in addition to expertise in service and interaction design, brings a passion for visual design, storytelling, and brand expression - someone who can elevate the craft, bring bold creative energy, and guide teams in creating work that is both strategically sound and aesthetically exceptional.

This is your opportunity to evolve integrated design as both a discipline and a practice on a global scale.

You are…

• A strategic systems thinker with deep experience in service and interaction design - able to map and design at scale across user journeys, touchpoints, and ecosystems.
• A visual and verbal storyteller, delivering insights and ideas that generate empathy, excitement, and momentum for clients and teams.
• Passionate about designing with intent and aesthetic clarity - bringing visual design thinking and brand awareness into multi-layered experiences.
• Naturally collaborative, engaging deeply with stakeholders, clients, and cross-functional teams.
• Comfortable navigating ambiguity, fast-moving programs, and a fluid organizational structure.

Role Description

A professional in this position, at this level within Accenture has the following responsibilities:

• Drive design quality, practice, and offerings that meet business and user goals as well as create new offerings.
• Lead design points of view, proposal creation, and relationship management across one to two key clients.
• Deeply understand the market and can speak to our clients and the industry about our content, craft, and trends.
• Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality.
• Assess performance and provide career guidance and performance decisions for members of the studio Design team.
• Provide directional oversight of individual project team's work and assume overall accountability for it.
• Develop pitch decks and project approaches that lead to exciting, inspiring, and well-shaped work for our Design team elevating storytelling.
• Cultivate relationships with new and existing clients.