Business Transformation Associate Manager

The Business Transformation Associate Manager will work within Accenture as the Operations Business Transformation Lead that supports efforts to improve organizational effectiveness. They work with an extended team to provide process, tools, methods, operational excellence practices and training across the organization to deliver on the Journey to Intelligent Operations. The Business Transformation Associate Manager is responsible for verifying that work is consistently and effectively performed and create deliverables according to established core procedures, processes, and methodologies around our Journey. They will work closely with Global Operations and BE, as well as, local Delivery Leads to provide transformation roadmap measurements, plans, actions and team management. Location must be in St. Catharines, Ontario.

Responsibilities:

• Lead the Journey to Reinvented Operations

  • Including development of the Transformation Roadmap with Delivery & Client

  • Assessing and routinely monitoring the performance and actions to the roadmap with regional and global Ops / BE

• Drives quality improvements across projects and processes

• Develops and supports advanced analytics

• Designs and oversees data collection plans

• Independently supports DMAIC, DFSS

• Develops other members of Operational Excellence team

• Instructs and educates delivery leads and account management personnel

• Helps design training curriculums