Inside Sales Reporting Analyst

A professional at this position level within Accenture has the following responsibilities:

· Design, track, report and analyze key organizational and operational metrics.

· Ensure ad hoc standard operational reports are delivered accurately and on time.

· Drive an integrated, cost effective reporting architecture, strategy and process supporting all entities.

· Coordinate across client and internal teams to provide metrics.

· Analyze designated performance measures and conduct root cause analysis as needed.

· Ensure standard reports meet business needs while reducing custom requests.

· Manage reporting applications and accountable for reporting SLA.

· Central Measurement Reporting.

· Understand business in order to pull new insights/metrics out of data sources

· Set direction for overall measurement and reporting needs.

· Drive Performance, Analytics, and Improvement, including analyzing the business data, creating internal benchmarking reports, and recommending process improvements and cost reductions in the business

· Produce monthly operational reports e.g., SLA s, KPI s, 3X3 s,

· Prepare reports and or materials for within and across the business as well as for management and key stakeholders