Systems Administrator - Scheduling & Workforce Optimization - Temporary Full-time 2024-7785

    Summary of Duties   ESP Support Users Responsible for providing ESP users with ongoing support to address any ESP system queries and/or scheduling procedures Serves as a resource to users of the system providing information training and problem solving services. ESP information management Supports and maintains the data integrity of the Kronos ESP scheduling and timekeeping system. Configures and runs scheduled and ad hoc informational and analytical reports for users of the system. Works collaboratively with the Central Staffing Office and Inter-professional Practice to design, develop and deliver standardized reporting across organization including internal schedule processing, process compliance report card and key performance indicators. Monitors reporting schedule to ensure timeliness of reporting. Maintenance of scheduling system including correspondence schedule coverage schedule changes timekeeping maintenance and other miscellaneous activities as needed. Performs audits of schedules to ensure hours shifts align with employment status. Addresses timekeeping discrepancies within Kronos ESP. Addresses timekeeping discrepancies within UKG Pro Workforce Management (formerly UKG Dimensions).   Maintenance  and updating of master schedules.   Qualifications/Skills Bachelor degree in Business Administration, Healthcare, or other related field. Three years’ experience working in healthcare and previous experience scheduling healthcare staff preferred. Excellent verbal, listening, and written communication skills. Excellent organizational skills and ability to handle multiple priorities simultaneously. Ability to think independently and demonstrate good problem-solving skills. Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner. Experience working with or knowledge of collective agreements an asset. Experience working with Kronos Workforce ESP an asset. Experience with transitioning from one software system to another considered an asset. Experience working with or knowledge of software integration and APIs an asset.