Patient Care Coordinator - Tory Trauma Program - Temporary Full-Time 2026-18795

Summary of Duties

• Review daily all Tory Trauma Program trauma and neurosurgery patients in the ED and off-service beds.
• Coordinate daily care planning and communication with MRP services, consulting teams, patients, and families to support timely discharge and follow-up.
• Facilitate repatriation within the Tory Trauma Program through identification, communication, coordination, and follow-up.
• Complete and coordinate applications to support discharge and seamless transitions to the appropriate care setting.
• Proactively identify and address barriers to care, coordinating services, imaging, and resources to optimize recovery and reduce delays.
• Collaborate with Patient Flow, OR, ICU, Acute Care, and other hospital departments to identify discharge priorities, placement needs, and opportunities to improve patient flow.
• Maintain regular communication with patients and families, providing updates and supporting them throughout their care journey.
• Engage in trauma and neurosurgery quality improvement initiatives and support ongoing practice improvement.

Qualifications/Skills

• RN with 3+ years of frontline trauma and neurosurgery experience
• Demonstrated leadership experience; TL/PCC experience or DNLP preferred.
• Strong knowledge of complex discharge planning, repatriation, rehabilitation applications, OH@Home,SB2H,  discharge summaries, and care coordination required
• Able to work effectively across all Tory Trauma Program care areas, including ICU.
• Demonstrated patient and family advocacy and commitment to patient-centred care.
• Strong understanding of operational priorities, patient flow, resource utilization, and competing demands.
• Demonstrated conflict resolution and relationship management skills, with the ability to navigate challenging situations respectfully and effectively.
• Demonstrated commitment to continuing education, professional development, and ongoing learning.
• Demonstrated ability to adapt to changing priorities and manage multiple demands.
• Able to work independently and collaboratively in a fast-paced, complex environment.
• Excellent interpersonal, communication, critical thinking, and problem-solving skills.
• Excellent attendance and reliability.