Sales Development Specialist, Internal Wholesaler - Retail Markets

Manulife is seeking an Inside Insurance Wholesaler to join a team celebrated for its innovation, excellence, and industry-leading service. This role offers a unique opportunity to collaborate with some of the brightest minds in the wholesaling industry.

Manulife’s Retail Markets business unit stands as a premier provider of insurance and investment solutions, addressing the diverse financial needs of Canadian families. The Manulife Insurance Sales team, in partnership with financial advisors nationwide, delivers a comprehensive suite of innovative insurance solutions. These include individual life insurance, health and dental plans, travel insurance, and one of the industry's most extensive living benefit portfolios, featuring critical illness, long-term care, and disability products.

As an Internal Insurance Wholesaler, the candidate will partner with peers and External Wholesalers to manage a geographical sales region. The key responsibilities include strengthening existing advisor relationships and fostering new ones, with the ultimate aim of promoting client-centric solutions to boost individual life and living benefit insurance sales at Manulife. The ideal candidate is dynamic, sales-focused, possesses excellent communication skills, a strong work ethic, and is driven to succeed. Resourcefulness, coachability, and collaboration are essential traits.

Position Responsibilities:

• Utilize exceptional communication skills to engage proactively with advisors daily, supporting key advisors and identifying sales opportunities.

• Organize and execute daily tasks efficiently to meet productivity metrics and support advisors and the region.

• Address incoming advisor inquiries, including case consultations, illustration support, product queries, and training.

• Leverage peers, external wholesalers, tools, resources, data, and analytics to explore proactive sales opportunities, formalized and executed through effective business planning in 60-day cycles.

• Use Salesforce.com to create and maintain advisor profiles and track current and proposed activities.

• Collaborate with peers across teams, departments, and territories to exchange business leads and ideas.

Internal Wholesalers benefit from participation in Manulife's exclusive continuous training program, designed to equip them with the critical skills and knowledge necessary for promotion to an External Wholesaler position.

Required Qualifications:

• Minimum of 2 years of experience in insurance or sales

• Experience in the insurance or financial industry preferred

• College or university degree in a related field or equivalent work experience

• Proficiency in Microsoft Office, including intermediate experience with Excel

• Strong interpersonal and relationship-building skills

Preferred Qualifications:

• Bilingual skills preferred but not required (French/English or Mandarin/English)

• LLQP designation preferred or willingness to obtain it within the first year of employment

• Ability to multitask and maintain attention to detail

• Well-organized, self-starting individual with high energy and creativity

• Innovative marketing and problem-solving abilities

• Excels in a collaborative and complex environment with a strong desire to win

• Excellent oral and written communication skills

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.