Compliance Manager, Regulatory Compliance

As a federally chartered bank and federally and provincially regulated trust company, Manulife Bank and Manulife Trust (“Manulife Bank”) are subject to numerous legislative requirements including the Bank Act, the Trust and Loans Company Act, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and the Personal Information Protection and Electronics Document Act, among others.

The Compliance Manager, Regulatory Compliance is responsible for supporting the effective operation of Manulife Bank’s regulatory compliance management program, including the maintenance of all relevant regulatory compliance management records, risk and control assessments, evidence of controls, compliance issues and associated corrective action plans. The Compliance Manager, Regulatory Compliance is a seasoned and expert professional with expertise in reviewing and interpreting legislation and documenting requirements in plain language. The individual in this role is responsible for the preparation of quarterly and annual compliance reports for applicable collaborators including Manulife Bank’s Board of Directors in consultation with the Director, Regulatory Compliance and the Chief Compliance Officer. The Compliance Manager must also have experience working with regulators and an understanding of Bank industry issues impacting the business.

In addition to the Bank Compliance team, this role interacts with senior leaders, our Legal department and broader compliance teams.

Position Responsibilities:

• Review, interpret and summarize applicable legislation and ensure relevant team members understand the requirements and actions needed to meet compliance requirements.

• Support the ongoing management of the regulatory compliance management program, as well as policies and procedures to ensure that meet applicable regulatory requirements.

• Develop, update and maintain applicable training programs, including the distribution to various team members.

• Build and maintain regulatory records in the regulatory compliance management database (RCMD) for completeness and accuracy and assessing controls and risk within the RCMD.

• Act as Compliance point of contact for risk and control self-assessments.

• Lead potential compliance issues and action plans along with business partners.

• Support the preparation and coordination of quarterly and annual compliance reporting and attestations, including preparing content for Board of Directors and Committee meetings.

• Responsible for the maintenance of the team SharePoint site and document repository.

• Review, prepare and develop documentation in response to regulatory requests, working with the Director, Regulatory Compliance and Chief Compliance Officer.

• Participate in any other tasks that may be assigned from time to time.

Key Skills:

• Can exercise judgment in quickly identifying issues, challenging courses of action, assessing risks.

• Able to easily develop recommendations and modify plans as business conditions change.

• Balance business needs against the policies, procedures, and practices vital to ensure compliance with regulatory obligations.

• Influence others on compliance issue resolution without direct authority and be a strong facilitator.

• Take care of sensitive issues that could be exposed to the media or regulators.

• The Compliance Manager must work optimally with all areas of the business unit.

Required Qualifications:

• Niche compliance expertise and/or legal experience working in financial services.

• Experience with OSFI, FCAC, OPC, CDIC, requirements and regulations.

• Ability to review, interpret and document legislation and regulatory requirements.

• Highly organized.

• Excellent written and verbal communication skills, with the ability to simplify complicated messages.

• Ability to readily recognize and evaluate the impact of current or potential compliance issues.

• Ability to quickly understand business processes and their risk implications, analyze sophisticated situations, reach appropriate conclusions, make practical recommendations and exercise good judgment in advancing issues.

• Strong interpersonal, negotiation, and relationship-building skills.

• Adaptable to shifting responsibilities and priorities.

• Collaborative team player, willing to support colleagues and share workloads.

• Capable of working independently and within a team.

• Skilled in delivering compliance training and translating legislation into practical guidance.

• Effective at managing multiple objectives and resolving complex issues.

• Able to engage with management and cross-functional teams.

• Builds and maintains positive relationships with regulatory bodies.

• Takes ownership of compliance programs to meet objectives.

• Demonstrates professionalism and high ethical standards.

• Proficient in Windows, Archer, Microsoft Office, Excel, and AWD.

Preferred Qualifications:

• Legal background would be considered an asset.

• Experience with the Archer system would be considered an asset.

• Subject matter expertise in banking legislation, products and procedures in various operational areas is desirable.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

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Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.