Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 18953
S.i. Systèmes
Toronto, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
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Emploi Contrat
- Publié le 26 avril 2024
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Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 18953
Location- 100% Remote
Duration- 6 months, possibility of extension
Hours- 7.5 Hours a day
Responsibilities-
- Greet patients via text and/or video, collect information such as medical concerns, and ensure patient profiles are up to date
- Act as a gatekeeper to assist in redirecting patients who are not appropriate for virtual care
- Provide administrative support to clinicians by completing administrative tasks
- Book appointments and facilitate communication of messages between clinicians and patients
- Coordinate with our clinic and other operations team members to ensure complete patient care
- Direct and/or re-direct patient referrals and requisitions via fax
- Proactively follow up on lab results, diagnostic tests, and referral statuses
- Support patient inquiries on our support desk platform
- Organize, manage and file incoming patient faxes
Must have skills:
- Bilingualism (French, English)
- Available for all of these working shifts in Eastern time zone: (2pm-10pm / 4pm-12am - weekdays) (11am-7pm / 2pm-10pm / 4pm-12am - weekends) (First 2 weeks of training : 9 am-5 pm)
- Knowledge of medical terminology, experience handling confidential medical records or physical charts
- Private clinic, Dental clinic, or primary care experience is an asset
- Excellent communication and interpersonal skills to collaborate effectively with the medical team and patients
Nice to have skills:
- Technical skills
- Experience working in a clinic
- Experience working with a CRM (customer relation management tool) and EMR software (electronical medical records)
Nice to have skills:
1. Technical skills
2. Experience working in a clinic
Exigences
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