Disability Case Manager - 5401

Duration: 6 months (possibility of conversion to perm)

Location: Remote/Hybrid (Calgary, Vancouver, Edmonton)

• Also open to candidates in other regions as long as they can accommodate the working hours.

We’re looking for empathetic, analytical, and strategic thinkers-especially those with frontline healthcare experience-who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

Responsibilities:

• Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
• Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
• Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
• Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
• Build strong, trust-based relationships with clients, employers, and healthcare providers.
• Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

Skills:

• 2+ years of professional experience, ideally in healthcare or case management
• Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
• Bachelor’s degree in Healthcare, Kinesiology or Business
• Demonstrated strength in these key skills:
• Emotional Intelligence
• Crisis Intervention
• Case Management
• Rehabilitation Techniques
• Analytical Skills
• Critical Thinking
• Bilingualism (French, English, both oral and written) is a nice to have
• Strong analytical and decision-making skills
• Resilience and adaptability in fast-paced, emotionally complex situations
• Comfort with digital tools and multiple platforms
• A collaborative, team-first mindset