Banking Business System Analyst/Product Owner - role supports Enterprise Digital & AI Enablement through a variety of activities 92299-1

Position Title: BSA/Product Owner

Line of Business: Enterprise Digital & AI Enablement

Duration: 6 months

Remote/Hybrid: Hybrid role, Wednesday and every 3rd Friday

Office Location: 81 Bay St. 16th floor

Best vs average candidate: Worked as a PO before in a large organization, experience interacting/driving conversations with senior leaders, working with risk stakeholders, previously led creation of business requirement documents and completing signoff from partners, experience working with technology teams, experience with Jira and confluence, Visio, MS suite, Adobe/Tableau experience, knowledge of generative AI use cases, knowledge of LLM (Large language models)

Job Description

This role supports Enterprise Digital & AI Enablement through a variety of activities, including product ownership, business analysis, project coordination, relationship management, and continuous improvement. The successful candidate will independently manage their workload, prepare schedules to ensure timely delivery, monitor progress, and adapt to shifting priorities.

· Product Management - Develop and present high-level business cases, analysis roadmaps, and conceptual solutions to enable strategic business unit (SBU) initiatives. Execute strategic priorities of varying complexity and identify opportunities to enhance process efficiency through digital and AI solutions.

• Business Analysis & Project Delivery - Conduct business analysis, gather requirements, and design future-state processes. Support the delivery of projects, processes, reporting, and work packages in alignment with The bank’s enterprise delivery framework.
• People Change Management - Act as a key strategic partner in ensuring that all initiatives; especially those with digital or AI components are people-first and adoption-ready. Build and execute thoughtful, multi-pronged change management strategies that anticipate resistance, activate leadership sponsorship, and engage team members in meaningful ways.

· Relationship Management - Build and maintain strong professional relationships with partners across the bank. Proactively communicate and collaborate with stakeholders to plan, organize, and align work. Gather input for the development and enhancement of business processes to ensure operational alignment.

• Reporting & Insights - Track progress and analyze data to generate actionable insights on product performance.
• Communication - Effectively present complex ideas using various methods tailored to different audiences.

Who you are

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
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Must have skills:

1. Experience as Product Owner - 2+ years

2. Experience as BSA - 2+ years

3. Experience working with multiple stakeholders (technology, risk, product, business) - 5 years

4. Experience with MS suite - 5 years

Nice to have skills:

1. Experience with Jira and Confluence

2. Experience with Visio

3. Experience with Analytics including (Adobe, Tableau, PowerBI, Databricks and Edge)

4. Knowledge of generative AI use cases

5. Knowledge on the use of LLMs