Tenant Services Coordinator

Our well known and respected Property Management client is looking to add a Commercial Tenant Services Coordinator to their team in Vancouver!

Benefits & Perks

• $60,000 - $65,000 per annum
• 3 weeks vacation
• Extended Health and Dental benefits
• Discretionary bonus

Responsibilities

• Monitor and manage tenant services calls/emails.
• Direct information to the property management team to complete work order requests and address the needs of tenants.
• Engage in routine correspondence, coordination of service, issuing Tenant and Contractor advisories.
• Draft/prepare and distribute tenant notices and communications for the properties.
• Coordinate any Tenant appreciation events, issue new tenant welcome packages, new tenant onboarding and move in/move out coordination.
• Assist with any Tenant Satisfaction Surveys, when and if implemented.
• Update and maintain current Building Management documents, MRI databases (tenant contact info, vendor updates), manuals, property profiles, reports and contact lists.
• Set up and administration Tenant Insurance Certificate Program in Angus MRI.
• Manage and maintain the WPS fire/emergency database/contacts and follow up with tenants, building operators as required.

Qualifications

• 2+ years experience as a Commercial Tenant Service Coordinator or Commercial Property Administrator.
• Experience with MRI Angus or Yardi is an asset.

At Aplin - together with our brands CompuStaff and Impact Recruitment - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.