Data Analyst, Group Benefits Analytics

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you a person who enjoys supporting a team with diverse responsibilities?

Do you thrive in an environment where multi-tasking is required? Are you a strong communicator? Do you have strong Excel (macro), Tableau and AWS Cloud skills? Are you motivated to collaborate with others to develop solutions that meet client needs? If so, consider a career in the Health Analytics team at Sun Life.

The Health Analytics team drives cross-functional collaboration to deliver critical insights and reporting that power business decisions. We work together to uncover growth opportunities and harness data to enhance both health and financial outcomes. While we partner closely with our Group Underwriting colleagues, we're always excited to explore new avenues for collaboration. Your unique skills could open doors to diverse cross-functional projects, allowing us to make an even greater impact across the organization.

Reporting to Manager, Data Analytics, the Data Analyst is responsible for meeting the day-to-day data, tools and system maintenance needs of our Group Underwriting department and provide general support for Health Analytics processes.

Main accountabilities:

• Analyze data needs and design efficient reporting processes & dashboards

• Identify and participate in initiatives for process automation and optimization

• Develop innovative solutions for business challenges using critical thinking and problem-solving skills

• Own, create, and maintain documentation to support knowledge sharing and ensure appropriate backup coverage

• Engage in cross-functional projects and facilitate knowledge exchange across departments

• Proactively manage access security through inquiries and lead annual access reviews across multiple systems, as well as support internal audits

• Ensure timely and accurate updates to routine reports and tools, including periodic maintenance, investigation and resolution of issues, and addressing questions

• Play a pivotal role in advancing our strategic technology roadmap by implementing AWS Cloud solutions (migration from on-prem and new development)

Requirements and competencies:

• Technical skills: Tableau, Tableau Prep Builder, AWS Cloud Solutions, Python, SQL, very strong Excel skills (e.g. formulas, pivot tables, macros, etc.)

• Detail-oriented: able to follow process notes, carefully preserve data integrity and ensure quality output with minimal to no errors/issues

• Communication skills: excellent collaboration with strong written and verbal communication skills; ability to document processes

• Takes initiative: resourceful at problem solving and continually improving job processes and procedures. Ability to work independently, as well as part of a team

• Adaptability: ability to adapt to changing priorities and manage time effectively to handle multiple tasks concurrently

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Additional assets:

• Familiar with Confluence Cloud, Jira Cloud, SharePoint

• Experience with on prem to Cloud migration

Reliability Status

• As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.

Why join Sun Life:

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

• A friendly, collaborative and inclusive culture

• A collaborative and interactive team environment

• Being part of our journey in developing the next greatest digital experience

• Working together, sharing common values and encouraging growth & achievement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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