Business Data Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you someone who is passionate about data, with superior analytical, data exploration, modeling and visualization skills? If so, consider applying your skills and experience to a Business Analyst position in the Canadian Operations Business Analytics team.

Reporting to the Manager, Business Analytics for Disability Services, the Business Data Analyst will lead the development of innovative analytics solutions including transformation processes and complex data models that form the core of a new generation of analytics services and self-serve solutions for our customers in Canadian Operations.

Our growing mandate to deliver Data Analytics, and Data Solutions requires an experienced data analyst to accelerate the development of our strategic analytics projects in support of our business stakeholders.

What will you do?

• Work directly with data engineers, business data analysts, data scientists and clients in Canadian Operations throughout the entire engagement life cycle including technical analysis, design, development, implementation and consulting efforts

• Maintain best practice standards for analysis and reporting at all levels including data governance, documentation, testing and visualization techniques

• Participate on projects and drive assignments to completion, including project planning and estimates

• Participate in group meetings of various sizes for solution design, decision making, problem-solving and solution implementation.

• Turn complex data into easy to understand visual insights that are aligned to business objectives

• Enable visual storytelling through Tableau and visual analytics tools

• Coach and grow new and interested community of developers and champions within the organization

What will you need to succeed?

Education and Experience:

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only to answer calls from English and French-speaking clients across Canada or worldwide.

• Minimum undergraduate degree in Business Administration, Mathematics, Computer Science, Engineering or equivalent

• 3-5 years of experience in:

  • SQL and other languages used in data manipulation

  • Tableau or other BI development experience in designing dashboards / decision enablement tools

  • data warehousing principles and experience in design and/or development using dimensional modeling principles

  • Developing rich portfolio of design uses cases demonstrating excellent user experience

• Strong oral and written communication skills with experience in relating complex concepts to non-technical users, including presentation and storytelling with data

• Visual design expertise with a solid understand of the best practices around dashboard and visual perception.

• End-to-End development experience and ability to create complex calculations including Level of Detail (LOD) expressions, action filters, user filters and implement advanced dashboard practices in Tableau

• Solid understanding of how to consolidate and transform data to meaningful and actionable information

• Ability to draw out meaningful business insights by synthesizing information from multiple sources

• Demonstrated experience in development of analytics applications or data analysis, including insights development and communication to senior leadership

What will be good to have?

• Experience with Agile or design-driven development of analytics applications

• PMP and/or Scrum Master certification

• Experience with optimization and tuning of large data extracts for Tableau

• Tableau desktop and server certification

• Knowledge of Insurance or Financial Services industry

What’s in it for you?

• Competitive salary and bonus structure influenced by market range data

• 15 days vacation per year and an innovative sabbatical program

• A friendly, collaborative and inclusive culture

• Being part of our Analytics community, where we share best practices and broaden skill-sets

• Flexible Benefits from the day you join to meet the needs of you and your family

• Pension, stock and savings programs to help build and enhance your future financial security

• Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle

Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP).

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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