Senior Consultant - Payroll Managed Services

We are seeking a detail-oriented and motivated Senior Consultant to join the Payroll Managed Services team within the Deloitte Canada Payroll as a Service offering. The Senior Consultant will play a key role in processing payroll and delivering exceptional service to our clients. The ideal candidate will have a strong background in payroll managed services, with extensive hands-on experience using the Dayforce platform and the ability to quickly adapt to other leading payroll solutions to meet clients’ requirements.

Payroll Processing

• Accurately process payroll for clients, ensuring timely and precise payment to employees.
• Leverage deep expertise in Dayforce to maximize efficiency and accuracy in payroll operations.
• Ensure all payroll transactions are executed in compliance with client policies and established process flows and timelines.
• Adapt to and support payroll processing on additional platforms (such as Workday, SAP, Oracle, ADP, QuickBooks) as required by client engagements.

Compliance and Controls

• Maintain up-to-date knowledge of payroll regulations, tax laws, and labor laws to ensure compliance.
• Adhere to robust controls and procedures to maintain the integrity of payroll data.
• Collaborate with the payroll advisory team to conduct regular internal audits of our client files to identify any potential compliance issues and take corrective actions, as necessary.

Client Service and Support

• Provide exceptional service to clients by addressing payroll-related inquiries and resolving issues promptly.
• Collaborate with clients to understand their payroll needs and provide tailored solutions, leveraging both Dayforce and other platforms as necessary.
• Prepare and deliver payroll reports to client stakeholders as required.

Qualifications:

• National Payroll Institute, Payroll Compliance Practitioner (PCP) designation required.
• Minimum of 3-5 years of experience in payroll processing within a managed services environment, with a proven track record of delivering high-quality payroll services to multiple clients.
• Demonstrated expertise in Dayforce payroll software with a strong ability to troubleshoot and optimize Dayforce for client-specific needs.
• Ability and willingness to adapt quickly to other payroll platforms (e.g., Workday, SAP, Oracle, ADP, QuickBooks) as client requirements change.
• Good understanding of payroll compliance requirements, tax regulations, and labor laws.
• Experience with Canadian payroll activities is essential; international payroll experience is an asset.
• Intermediate to advanced level of MS Office Suite proficiency (e.g., MS Excel, Outlook, Word).
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to work independently with minimal supervision and as part of a team.
• Fluent in English; proficiency in French is an asset.

Preferred Skills:

• Demonstrated adaptability to changing priorities and a fast-paced, deadline-driven environment.
• Experience with payroll activities such as onboarding, terminations, leave management, and benefits reporting.
• Familiarity with a variety of payroll solutions, with a focus on Dayforce and the ability to cross-train on additional platforms such as Dayforce, Oracle, Workday, SAP, ADP and QuickBooks.

This job description is intended to outline the general nature and level of work performed by employees within this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

The salary range for this position is $76,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.