Transformation Change Senior Manager - Financial Services

We are:

Talent & Organization - we help Financial Services clients co-create the workforce and organizations of the future. We use data-driven insights to guide transformation, designing agile structures and empowering leaders to drive performance. We create digital experiences employees love and build the leadership capabilities needed for continuous reinvention. Our people and approach put us at the forefront of organizational transformation in Financial Services. We help clients rethink their operating models, talent strategies, and cultures to accelerate digital adoption, manage regulatory complexity, and deliver customer-centric growth.

You are:
A transformational leader with deep experience guiding retail and consumer-facing organizations through complex change. You understand that retail transformation is about both the customer and the people who serve them - from store associates to district and regional leaders. You know how to engage frontline stakeholders, store operations, merchandising, supply chain and IT partners; drive cultural shifts that improve customer experience and sales; and embed agile, data-driven ways of working into retail operations. You bring a strategic mindset, commercial problem-solving, and the ability to lead cross-functional teams through ambiguity. As a trusted advisor, you thrive on helping retailers navigate digital and operational change and build the workforce capability to succeed in an omnichannel environment.

The work:

• Develop holistic, human-centered change strategies that address customer, risk, HR, technology, and transformation.

• Translate client strategy into comprehensive transformation programs that enhance culture, agility, and ways of working.

• Design and implement human-centered strategies that improve organizational agility, leadership effectiveness, employee experience and ways of working.

• Utilize advanced change methodologies and tools, including:

• Predictive analytics for change and adoption tracking

• Engagement, collaboration, and workshop facilitation tools

• Experience design using personas and workforce insights

• Guide executive alignment and stakeholder engagement to drive commitment and momentum across the enterprise.

• Serve as a trusted advisor to senior Financial Services leaders, helping them navigate transformation challenges and opportunities.

• Lead and mentor consulting teams, ensuring delivery excellence and professional growth.

• Support business development efforts, including proposals, client presentations, and account growth.

• Contribute to thought leadership-developing insights, market perspectives, and best practices that shape the future of change management in Financial Services.

Here’s what you need:

• Minimum 10 years of experience in talent, transformation, or change management, with at least 5 years in consulting (or equivalent client delivery roles).

• 7+ years of direct experience working within the Financial Services industry

• Proven track record leading large-scale transformation initiatives with measurable impact.

• Expertise in designing and implementing change strategies for complex, distributed organizations.

• Strong stakeholder management and leadership coaching experience

• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

• A University Degree is required for this position

Bonus points if:

• At least 10 years of experience working as a consultant on change management.

• Experience in three or more of the following areas:

• Change Analytics

• Change Tracking

• Design Thinking

• Change Capability Development

• Agile Change

• Employee Experience

• Familiarity with digital change management tools, HR automation, and future workforce design.

• Experience in financial services transformations involving technology, and/or workforce change.

• MBA or graduate-level degree in Organizational Development, Change Management or a related field.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to back fill a position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range

British Columbia/Ontario $142,050 to $292,000