Commerce Functional Lead

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; commerce and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Accenture Song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

You Are:

Do clients rely on your impressive ability to define and implement innovative, commerce solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and commerce platforms? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The Work:

• Plans and perform analysis of commerce activities and/or functions and guides the subsequent design and implementation or improvement of existing commerce applications
• Offers suggestions and recommendations during commerce solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
• Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
• Provides insights and recommendations around best practices and drives client team for optimal decision making across global digital strategy and governance
• General understanding of the overall Application Architecture.
• Outlines pros and cons to solutions and showcases a forward-thinking approach for both short term and long-term business use cases
• Provides oversight across Analytics setup and configuration.
• Drives framework to ultimately interface and integrate with Third Party applications
• Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly
• Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management
• Leads and contributes to the definition of commerce governance procedures and business requirements, functional designs, and work flows for creating, managing and publishing a buying experience like no other.
• Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications
• Mentor and coach team members by sharing perspective and knowledge of Commerce Management initiatives and maintaining open dialogue with colleagues and clients
• Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members

Here’s what you need:

• 5+ years of full lifecycle implementation experience using various SDLC methodologies
• 3+ years of experience coordinating projects, leading functional workstreams, facilitating functional discussions, and supporting scope and solution decisions for Commerce implementations.
• 3+ years of experience deploying, implementing, or re-launching Commerce applications, such as Adobe Commerce (Magento), Salesforce Commerce Cloud, Shopify, or SAP Commerce (Hybris).
• 3+ years of functional experience with eCommerce platforms and technologies, including Commerce business processes, requirements definition, solution design, and implementation best practices.
• Demonstrated experience with Composable and Headless Commerce concepts, architectures, and implementation approaches.
• A minimum of a high school diploma or GED is required for this position.

Bonus points if you have:

• French language proficiency, both written and verbal.

• Experience gathering high-level business requirements and translating them into detailed functional specifications and supporting documentation, including requirements traceability matrices, workflow diagrams, and use cases.

• Experience collaborating with UX/UI designers and front-end and back-end development teams to deliver integrated digital commerce solutions.

• Experience supporting multilingual and/or multichannel commerce implementations

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range
British Columbia/Ontario/New Brunswick $108,800 to $220,400

Toronto, Ontario

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