Workforce Optimization Specialist

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Position Summary

The Workforce Optimization Specialist is a newly established role at UHN, designed to support the development of a standard, organization-wide scheduling methodology and optimization. This position is pivotal in ensuring the seamless integration of optimal scheduling practices, the creation of standard scheduling methodologies and tools, and optimizing workforce management at UHN.

The Workforce Optimization Specialist provides consultation and support to managers in rotation management techniques to optimize resource utilization. In the role, you will play a crucial in facilitating UHN’s scheduling processes with the goal that all areas are adequately staffed in an operationally safe and cost-efficient manner at all times. You will act as a scheduling business partner, using expertise in strategic scheduling to assess and make decisions collaboratively with operational leadership teams across a defined portfolio to ensure adherence to appropriate collective agreements, scheduling policies and models of care. This role involves capturing rotation requirements, creating rotation plans, and building rotations using standard methodologies and tools. The Workforce Optimization Specialist facilitates change, advises on best practice and liaises with various stakeholders to achieve optimal results.

About you

You are a dynamic and detail-oriented professional with deep experience optimizing workforce management and scheduling practices. Your advanced business acumen and analytical skills enable you to navigate complex rotation requirements and develop sustainable solutions. You thrive in collaborative environments, engaging with diverse stakeholders to ensure the seamless implementation of innovative scheduling models.

Your deep understanding of collective agreements and health care service delivery models allows you to create rotation plans that balance budget constraints, coverage needs, and organizational guidelines. You are adept at managing multiple consultations concurrently, prioritizing tasks effectively to meet review timelines.

As a Workforce Optimization Specialist, you are committed to continuous improvement, working closely with managers to monitor and enhance rotation quality. Your excellent communication skills and ability to facilitate workshops make you a valuable resource in gathering requirements and presenting optimal rotation strategies.

You are excited about contributing to the implementation and ongoing management of UHN’s first Workforce Management System, playing a key role in shaping the future of scheduling and workforce optimization within the organization.

Duties

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.