Manager, Total Rewards

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024! Learn more at shn.ca

Job Description:

The Manager, Total Rewards is responsible for leading the design, implementation, and administration of SHN’s Total Rewards programs, ensuring alignment with organizational goals and healthcare sector best practices. Reporting to the Director, Total Rewards, HR Systems & People Analytics, this role ensures compensation, benefits, and recognition programs are equitable, competitive, and compliant with applicable legislation and collective agreements. The Manager acts as a strategic advisor to HR leadership and management on Total Rewards strategies to attract, retain, and engage top talent. This role is responsible for overseeing vendor relationships and ensuring efficient delivery of Total Rewards programs.

Responsibilities:

• Lead the design, implementation, and administration of SHN’s Total Rewards programs (compensation, benefits, recognition, perks)
• Benchmark programs against industry standards to ensure competitiveness, equity, and compliance with legislation and collective agreements
• Partner with HR and leadership to align rewards strategies with organizational goals, workforce planning, and budget priorities
• Conduct market research, manage wage rate adjustments, and oversee compensation benchmarking across the hospital sector
• Administer benefit programs, contracts, renewals, and vendor relationships; audit plans to ensure accuracy and alignment
• Lead and coach Total Rewards Specialists, setting objectives, fostering continuous improvement, and building team capacity
• Develop communication strategies to enhance employee understanding and engagement with rewards offerings
• Manage voluntary perks programs, assess effectiveness, and build partnerships to support employee well-being
• Provide strategic advice to HR leadership on compensation and benefits to attract and retain talent
• Collaborate with Finance, Payroll, and HRIS teams to ensure seamless integration of rewards processes
• Monitor workforce data and market trends to identify opportunities for program enhancements and innovation
• Champion equity, diversity, and inclusion in the design and delivery of total rewards programs

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• CHRP designation required; CEBS or CCP certification strongly preferred.
• Minimum 5 years of recent HR experience in a unionized environment, with a focus on compensation and benefits.
• At least 3 years of leadership experience managing HR teams or programs.
• Proven track record of designing and implementing total rewards strategies in complex organizations.
• Superior proficiency in MS Office Suite (Excel, Word, PowerPoint) and HRIS systems.
• Strong analytical skills with the ability to interpret market data, compensation surveys, and workforce metrics.
• Experience with pay equity planning, collective agreement interpretation, and compliance with employment legislation.
• Demonstrated ability to lead, motivate, and empower a team of HR professionals.
• Strong communication skills, including the ability to facilitate discussions, negotiate outcomes, and de-escalate complex situations.
• Ability to collaborate effectively with senior leadership, managers, and cross-functional partners.
• Strategic thinker with the ability to align total rewards programs to organizational goals and budget priorities.
• Highly customer service oriented, with a focus on creating a positive employee experience.
• Strong organizational skills, able to prioritize workload and manage multiple concurrent projects.
• Adaptable problem-solver who can respond to changing organizational needs with innovative solutions.
• Excellent attendance and work performance record

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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