Description
Pay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.The Ecommerce, Digital Promotions Specialist is responsible for the implementation, tracking, reporting and maintenance of ecommerce digital promotions and curated categories for homedepot.ca. The associate in this position will work closely with User Experience (UX), Marketing and Merchandising teams to implement processes, best practices for online promotions and curated lists to bring the in-store experience online. The candidate in this role will also have strong ties with our product management and IT teams to support promotion-engine system upgrades, facilitate meetings with cross functional teams on new promo initiatives and product integration, troubleshooting and overall content maintenance.
Key Responsibilities:
eCommerce, Digital Promotions Specialist
- Act as a leader and innovator when establishing digital promotions processes
- Act as SME on the programs, processes and systems used to execute
- Be the voice and corporate Change Agent for the program
- Maintain and oversee the implementation of daily/weekly quality checks
- Facilitate promotion parity across stores and online channel
- Work with UX team to enhance experience and request visual assets
- Create, track, and maintain online promotions and curated categories as requested via Zendesk
- Report on promotion performance in a weekly cadence
- Prepare business cases for new promo opportunities on homedepot.ca
Partnering
- Ability to lead and motivate while fostering strong inter-team and inter-departmental relationships
- Well-developed project management skills including exceptional attention to detail
- Strong written and verbal communication skills appropriate for all levels of the organization.
- Ability to manage difficult situations with calm, patience and respect
- Superior relationship management skills and strong ability to influence
- Provide training and support to the offshore digital execution team
Communication
- Comfortable with presenting to larger audiences
- Proficient in creating and communicating thorough reporting in a weekly cadence
Skills:
- Strong organizational skills, including the ability to manage various data trackers, balance multiple priorities & manage time effectively
- Strong multi-tasking and organization skills with the ability to flex and remain objective
- Understanding of retail industry required
Direct Manager/Direct Reports:
- Reports to ONLINE PROMO EVENT EXECUTION SUPERVISOR CANADA
Physical Requirements:
- Extended Sitting
- Repetitive Tasking
Working Conditions:
- 5 days in office ( 1 Concorde Gate, North York)
- Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree/diploma program or equivalent degree in a field of study related to the job is required
Minimum Years of Work Experience:
- 3-5 years of Content Management or related experience
Minimum Leadership Experience:
- Experience
Certifications:
- N/A
Other Requirements/Assets:
- Experience with Hybris (Backoffice, PCM) is an asset
- Familiar with HTML language is beneficial
- Understanding of URLs creation is an asset
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
