Patient Services Partner - Inpatient Mental Health - Regular Full-Time 2025-12501

Summary of Duties

Working with the interprofessional team, the Patient Service Partner is responsible for supporting the care of adolescent and adult patients who have been diagnosed with a major mental illness

Qualifications/Skills

• Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
• Applicants who have a PSW certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
• Excellent communication skills (both written and oral)
• Recent experience as a PSP at SHSC preferred
• Must possess an Infection Control Core Competency Certificate
• Ability to work well as part of an interprofessional team
• Proven ability to work under pressure and to handle various tasks within a limited time frame
• Liaises with patients and visitors on a regular basis demonstrating excellent customer service
• Mental Health experience an asset
• CPI (Non-Violent Crisis Intervention), Gentle Persuasion (GPA) an asset