Patient Services Partner - C5 Trauma - Regular Part-Time - 2026-17255

Summary of Duties:
Working with the professional team, the Patient Services Partner (PSP) participates in the caring of patients by providing a variety of support services to the team and patients.  The PSP participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The PSP working in the C5 will be required to assist with patient care and the decontamination of patient care areas and equipment.

Qualifications/Skills:
•    Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education 
•   PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required
•    Recent PSP experience required
•    Previous C5 experience is preferred
•    Current Crisis Prevention Intervention (CPI) training preferred
•    Ability to read and write English
•    Must keep an active Sunnybrook email account and have knowledge/use of RESP
•    Two (2) years of related health care experience preferred
•    Excellent communication and interpersonal skills
•    Proven ability to work under pressure and to handle various tasks within a limited time frame
•    Flexibility, adaptable to constantly changing environment and willingness to take direction
•    Must have attended WHMIS training
•    Must be prepared and able to use all personal protective equipment
•    Liaises with patients and visitors on a regular basis demonstrating excellent customer service