Administrative Secretary - Neonatal Follow-Up Clinic - Temporary full-time 2023-231595

We currently have a Temporary Full-time (until approx September 2024) opportunity for an Administrative Secretary on the Neonatal Follow-up Clinic department at Bayview. Hours of Work: Weekdays: Days, 8 hrs; As per schedule Summary of Duties: Responds to telephone calls and voice mail messages. Intakes referrals from the NICU and follows up with referring physicians on incomplete information. Maintains referral-tracking system by entering required data for each referral. Schedules appointments; notifies caregivers of patients of cancelled or rescheduled clinic appointments. Complete email or phone call visit reminders, and COVID-19 Screening Questions as needed. Prepares new patient paper and electronic charts and prepares charts for clinic EMR system and return to Health Records and/or Iron Mountain. Receives clinic patients, registers patients, and enters visit on computer and direct patients to clinic assessment rooms. Provides support to clinical team to ensure the smooth flow of clinics. Qualifications/Skills: Grade 12 education; post-secondary computer / typing courses. Microsoft Word, Excel and Outlook skills are required. One year experience in a busy receptionist area, preferably in a hospital / health care environment. Knowledge of Patient Registration and Scheduling Systems. Excellent communication and customer service skills. Tact and discretion in dealing with sensitive and confidential patient information. Excellent communication skills, both verbal and written. Good inter-personal skills and ability to work well with a diverse group of individuals. Minimum 40 words per minute typing speed with maximum 5% error rate. Ability to manage multiple tasks and set priorities in a fast-paced environment. Excellent time management, organizational skills, accuracy and attention to detail required Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 231595 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click ''Apply for the Position'' at the bottom of this page.