Senior Compliance Consultant

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui.

Semaine de travail comprimée

Description d’emploi

The Senior Compliance Consultant (The “Consultant”) supports the Chief Compliance Officer and Director in leading the activities required to be performed by the Canada Segment Individual Insurance, and Affinity (collectively referred to as “Individual Insurance” going forward) compliance team. The Consultant is guided by Manulife’s compliance policies and standards, including the Regulatory Compliance Management Program. The Consultant will be accountable for ensuring compliance controls are established and evaluated for all compliance requirements and for identifying and detailing compliance issues.

The individual in this role is a self-starter and collaborative partner to our business. The Consultant contributes to mentoring and developing team members, provides informal leadership to the team, is an escalation point for the business unit and compliance staff and represents the Compliance department on project working groups. The incumbent must have a detailed knowledge of compliance and regulatory requirements, industry issues and Individual Insurance in order to develop and implement solutions that meet compliance and business requirements. This role will interact with Senior Management, Legal Counsel, Segment Compliance, Internal Audit, industry peers and regulators.

Key Accountabilities:

Develop, implement, and maintain programs, policies and procedures to ensure that the business units we support meet regulatory and risk-based compliance requirements. Review and interpret legislation and communicate regulatory requirements in plain language to our business partners. Assess the risk of compliance requirements and provide guidance to the business unit as to potential approaches to risk avoidance or mitigation. Supervise and assess the efficiency of compliance-related procedures and controls and assess adherence to these controls by the business unit. Identify and or report significant regulatory compliance issues, providing guidance to the business unit as to remediation and escalating compliance issues to the CCO. Provide informal leadership and direction. Contribute to mentoring and department planning and objective setting and the creation of a positive and productive work environment.

Maintain awareness and knowledge of regulatory developments pertaining to the business unit. Develop, monitor, and deliver targeted employee training on compliance matters. Identify and implement efficiencies and automation. Respond to audits and regulatory examinations. Prepare self-assessments and other reports required by Canada Segment Compliance and business management. Consult as an active compliance partner on business unit, cross segment and global initiatives and projects to facilitate business objectives while maintaining compliance with regulatory requirements and internal policies and standards. Participate in segment, global and/or industry discussions regarding compliance programs and regulatory changes. Respond to sophisticated compliance inquiries and critical issues from all areas of the business unit and provide timely and creative solutions that address the needs of the client, the advisor and Manulife, while satisfying regulatory requirements and Manulife policies and standards.

Job Requirements :

• Minimum 5-7 years of compliance expertise in a financial services organization;
• University degree, industry courses an asset;
• A professional attitude and adherence to a high ethical standard;
• Outstanding knowledge of the technical aspects of Individual Insurance products, services, distribution channels and operations.
• Outstanding knowledge of various laws, regulations, industry rules and guidelines, and industry practices with respect to compliance issues and the associated risks.
• Excellent investigative and analytical skills;
• Excellent verbal and written communication skills: ability to convey sophisticated situations and relationships in a clear and concise manner and communicate optimally with all levels of staff and management.
• Strong social skills for building and maintaining relationships with peers, management, business partners, senior management, regulators, industry colleagues etc;
• Excellent organizational, prioritization, and time management skills;
• Ability to provide clear and effective guidance to staff on relevant compliance issues
• Good project management skills
• Ability to work independently in a dynamic environment, demonstrate a high degree of initiative, ownership and accountability and a strong sense of meeting deadlines.
• Strong leadership and interpersonal skills to empower others and exert influence across multiple levels of management within the organization regarding required compliance action
• Excellent analytical, interpretative, communication and presentation skills required for both internal and external industry audiences

Must be able to:

• Assess information and integrate technical knowledge with sound, practical judgment and make reasonable recommendations and decisions;
• Identify and articulate risk and impact to the business and challenge the status quo for the right reasons;
• Find new ways to address issues, confront barriers and seek out information for the benefit of the business;
• Ask pertinent questions and adjust thinking when new facts are found;
• Know or anticipate impact to business;
• Work effectively with business unit staff of all levels, listening to others and providing feedback;
• Anticipate, act quickly and advance situations of potential risk accordingly.

Key Problems/Challenges:

• Balance the business needs against the policies, procedures, and practices vital to ensure compliance with regulatory obligations by understanding and assessing the business and regulatory risks. Understanding business unit objectives and handle conflicts with other priorities.
• Must be proactive in identifying areas of concern, emerging trends, opportunities to automate and find efficiencies as well as testing internal controls and crafting a compliance culture in the business.
• React quickly to legislative change by assessing impact on the business and identifying issues, in a multi-jurisdictional environment with constantly evolving laws, regulations, policies and guidelines.

Scope (Dimensions & Organizational Impact):

• This role has the authority to improve and maintain the appropriate compliance structure that will ensure Individual Insurance is meeting or exceeding the requirements and expectations of business unit clients, regulators, clients, and company policies.
• Compliance Management a critical risk function that can have a significant impact to Individual Insurance if not accurately managed.
• Diligence is required to ensure that new initiatives/changes do not result in un-planned compliance exposures.

What can we offer:

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging pursuit of passions and learning new skills!
• A focus on growing your career pathways.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We build opportunities to learn and grow at every stage career stage!
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive environment where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all partners and has a positive social and environmental impact.

À propos de John Hancock et de Manuvie

John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous exerçons nos activités principalement sous les noms John Hancock aux États-Unis et Manuvie à l’échelle mondiale, y compris au Canada, en Asie et en Europe. Nous proposons des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l’actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens (1 100 milliards de dollars américains). La Société Financière Manuvie est inscrite aux bourses de Toronto (TSX), de New York (NYSE) et des Philippines (PSE) sous le symbole « MFC » et à la Bourse de Hong Kong (SEHK) sous le symbole « 945 ». Vous pouvez consulter le site de Manuvie à l’adresse manuvie.com.

John Hancock, une des plus importantes sociétés d’assurance vie aux États-Unis, offre à plus de 10 millions d’Américains une vaste gamme de produits financiers, y compris des produits d’assurance vie, de rente, de placement, ainsi que les régimes 401(k) et les régimes d’épargne-études. Pour de plus amples renseignements au sujet de John Hancock, rendez-vous à l’adresse www.johnhancock.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Salaire et avantages sociaux

Le salaire de base annuel pour ce poste est indiqué ci-dessous.

Région principale

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.