Senior Cloud Platform Engineer - GenAI Tools

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.

We are hiring for a Senior Cloud Platform Engineer with experience in GenAI Tools who will lead additional AI and Cloud platform initiatives.

The role offers opportunity to work at the intersection of data science and cloud engineering. You will be contributing to cutting-edge AI research and deployment. Opportunity to collaborate with a dynamic team of engineers, data scientists, and product managers. You will be able to make a significant impact on our AI initiatives and business processes.

Position Responsibilities:

• The Senior Cloud Platform Engineer will lead the development and implementation of AI-enabled solutions to enhance business processes and generate actionable insights.

• Develop and implement cloud-native solutions that meet standards of performance, reliability, and scalability.

• Maintain DevOps processes, establishes monitoring systems, and ensures adherence to regulatory requirements through implementation of leading security practices and compliance standards in cloud environments.

• Oversee the deployment, configuration, and maintenance of AI tools on cloud platforms.

• Design and develop software and processes to extract, process, and visualize AI usage metrics.

• Build and maintain robust, interactive dashboards and reports using Power BI and Grafana.

• Collaborate with engineering and product teams to ensure seamless integration and functionality of AI tools.

• Operationalize cloud platforms, ensuring continuous integration (CI) and continuous deployment (CD) pipelines are effectively implemented and maintained.

• Promotes leading practices for development and deployment in a Cloud-native environment and constantly strives to improve quality, security, and performance.

• Performs peer reviews of code / deliverables and analysis for continuous learning and continuous improvement.

  - Provide expert guidance and support to business IT teams on building CI/CD workflows using GitHub Actions.

Required Qualifications:

• Proficiency in Power BI, Microsoft Copilot Studio, pro-code AI via LLM and MCP solutions, and Microsoft’s Power Platform.

• Proven expertise in building powerful, interactive, and robust dashboards and reports.

• Excellent presentation skills with PowerPoint and the ability to communicate effectively with multiple levels of stakeholders.

• Strong understanding of user needs and ability to improve end-user experience.

• Experience with cloud platforms, CI/CD pipelines, and DevSecOps tools.

• Demonstrated ability to manage complex projects and lead cross-functional teams.

• Required Technology skills:

• Power BI, Grafana

• Microsoft Copilot Studio, pro-code AI via LLM and MCP solutions, and Microsoft’s Power Platform

• Cloud computing

• Scripting and Automation

• Containerization

• CI/CD Methods

• DevOps

• Monitoring and Logging Tools

• Networking and Security

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.