Sr. UX Writer/Content Designer - 57349

Duration: 03/02/2026 to 09/01/2026 - 6 months from start date

Extension possible: possible

Conversion Possible: possible

Work Location: Hybrid - 3 days in office moving to 4 days eventually, Toronto ON

Scope of Project: project - 2 applications within small banking - 1 wealth

CANDIDATE PROFILE DETAILS:

Years of Overall Experience: 5+ years of experience, preferably in digital, conversation or content design

• Experience in a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus

Preferred/Ideal Candidate Background: team player, strong understanding of plain language, strong desire to push even in cruch times, working in large team, ability to respond to feedback and action feedback. Exp in digital background. Highly regulatory background

Responsibilities

• Conceptualize, design and execute future-state and near-term cross channel content experiences

• Writing, editing and proofreading skills

• Apply user-centered design methodologies to ensure content is accessible and based on customer needs

• Participate in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, estimating effort, design, post-launch evaluation and stakeholder communication

• Collaborate with Experience Design Leads, Product Owners and engineers to develop the best solution for customers.

• Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

MUST-HAVE Hard Skills:

1.) Strong communication verbal/ Written Skills

2.) Figma exp

3.) MS word

4.) Familiarity of Canadian government plain language standards act

5) Accessible Canada act experience

NICE-TO-HAVE

• FI experience

• Public Site experience