Sr. Business Analyst with Lean Process Improvement Skills to support multi-year improvement plan - 85520

Role Title: Non IT Business Analyst Expert / Expert Business Analyst - Lean Green Belt

Line of Business: Commercial Lending Operations

Duration: 12 months (possibility of extension)

Location: Downtown Toronto - Hybrid - 2 days in office and could increase

Reason why open: Funded project

Focus will be on supporting the development and execution of Lending Operations' Multi-Year Automation and Digitalization Strategy.

What stage is the project in: Initiation & planning phase

Performance measurements: Project & deliverables on time delivery, project within budget

Job Description

Two key areas of focus:

1. Work with internal Business Analysts and SMEs to implement Commercial Lending Operations in executing the first year of a multi-year improvement plan. Focus is on Straight Through Process, Process Simplification, and Improved Data Integrity via the implementation of emerging technologies such as AI and Robotic Process Automation.
2. Work with Project Delivery and Lending Operations’ Senior Leadership on the development of subsequent years’ initiatives.

How:

• Work with Business Partners to analyze Current State Processes and propose End State Processes to Technology partners for solutions that involve emerging technologies such as AI and Robotic Process Automation.
• Provides operations expertise in the design, development, management and implementation of assigned projects from business case development through to execution.
• Works across the bank to deliver specific project/program results in alignment with overall group goals.
• Provides Lean Process Improvement Skill Set.

Key Skills / Deliverables

• Lean Process Improvement Skills
• Cost / Benefits Analysis
• Project Charters
• Business Case / HLRD
• Status Reports
• Change Management (Stakeholder Analysis, Communication Strategy, Training Plan)
• Volume and Product Analysis
• Attribute Analysis (Key factors that drive product variances and requirements)
• Process Mapping (Current State and Future State)
• Performance Measurement (Metrics and KPIs)

Secondary Skills / Deliverables

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Assists in the development of strategic plans.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Participates in project/program design and provides advice & subject matter expertise to achieve required business results.
• Conducts analysis required to inform strategic recommendations and considers the “big picture” when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.
• Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Drives cross business/group coordination and logistical support for the implementation of change.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Works on initiatives with varied complexity, typically involving multiple stakeholders across BMO.
• Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Subject matter expertise in required business domain - In-depth.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Must Have Skills:

• 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Lean Process Improvement Skills
• Cost / Benefits Analysis
• Volume and Product Analysis
• Attribute Analysis (Key factors that drive product variances and requirements)
• Process Mapping (Current State and Future State)

Nice To Have Skills:

• Green belt certification or equivalent
• Lean/Six sigma
• Banking/Financial Industry experience
• Commercial Lending experience
• Consulting firm experience

Interview Process: Manager away next week

Interview dates: Week of Feb 23

How many rounds: 2 to 3 interviews via Teams

Duration: 30 to 45 mins