Sr. Application Support Analyst - 57683

Duration: 18 months

Extension possible: unsure at this time

Conversion Possible: unsure at this time

Location: 2 days onsite currently, could go to 4 to 5 days onsite. Must be flexible to meet this requirement.

CANDIDATE PROFILE DETAILS:

Degree/Level of Education: IT background- Post secondary education

Certifications Required: Unix cert would be a nice to have

Years of Overall Experience: Minimum would be 5 years

How will performance be measured: Internal metrics

Preferred/Ideal Candidate Background:

Mainframe- would be advantage

Monitoring tools- Dynatrace

Understanding of using AI tools for support would be helpful

Development background would be helpful- to be able to understand how application works (JAVA, Oracle, SQL)

SWIFT environment experience and payments would be an advantage

SUMMARY OF THE ROLE:

Provide leadership for the provision of technical expertise in development and support of activities, processes, procedures and tools for protecting information security with a focus on application security Plan, coordinate and supervise complex informatics assignments; design and apply new methods and procedures. Solve business problems by providing detailed technical advice. Coordinate, lead and monitor technical systems inquiries. Liaise with vendors and service suppliers. Support and lead solutions with service providers. Certify satisfactory contract performance for systems development SKILLS: IT expertise in systems programming or network management. Team leadership experience

This Role is to support Payments applications. UNix, Windows, SQL and Mainframe app knowledge is essential

MUST-HAVE Hard Skills:

1.) UNIX- strong experience

2.) Windows

3.) Documentation exp

4) Tech Support exp in a relevant role

NICE-TO-HAVE

1.) Mainframe

2.) SWIFT payment

3.) Development background (strong preference)

4) Banking (relevant exp)