Senior Technical BA to support with content and migration services related to public sector reorganization and Enterprise Content Management systems modern

Our client is seeking a Senior Technical BA to support with content and migration services related to public sector reorganization and Enterprise Content Management systems modernizations. (653)

This is a primarily remote role but may require occasional on-site work in Edmonton.

Must Haves:

• 5+ years as a Senior BA with the following:
• Experience translating business requirements into detailed technical requirements in an enterprise IT, and content management environments.
• Experience in project coordinator leading technical teams in multiple implementation and execution of information technology projects in public sector or large complex enterprise environment
• Experience defining project scope and goals in collaboration with business stakeholders.
• Experience in gathering requirements from a diverse group of stakeholders across ministries or departments.
• Experience in developing integrated system and technical design specifications on complex engagements with varying enterprise content management systems.

Additional Skills Required:

• 4+ years analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced
• 4+ years developing project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.) that adhere to legislative, legal and audit requirements for content management systems.
• 4+ years using and supporting ShareGate.
• 4+ years working on projects with changing priorities, timelines, or requirements.

Project Overview

Reporting to the Sr IMT Business Analyst Lead in Content and Collaboration Services (CCS), the IMT Technical Business Analyst’s primary role will be responsible for providing information management & technical support, coordination and engagement of stakeholders, and meeting project and service deliverables within CCS supported environments. You will collaborate closely with business areas and IT teams, to ensure the smooth functioning and transitioning of content and migration services.

The IMT Technical Business Analyst will review and understand departmental and corporate policies, business rules, data requirements and supporting system processes and ensure that objectives, timelines and deliverables are in alignment. The ideal candidate will possess strong analytical skills, excellent communication abilities spanning all levels of the organization, and a passion for delivering exceptional customer service. A proven ability to function on an individual basis and in a team environment is essential. Resources awareness of existing government and department IT policies, procedures, standards, guidelines and practices is an asset.

Duties:

• Provide IMT support, guidance, coordination, & engagement for all of supported systems and services across all Ministry/department business areas
• Investigate, analyze, and coordinate the various IMT changes in the environment that are required as a result of a change to department name and/or movement of programs, services and personnel. GR projects involve Microsoft Active Directory and Microsoft file system security in the environment
• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements
• Schedule, organize and lead status and other meetings as required
• Create project, initiative or service documents and associated planning documents
• Escalate unresolved issues/risks, options and recommendations.
• Provide oversight and coordination to ensure work is delivered according to specified scope and deliverables while following best IMT operational standards, practices and processes.
• Provide status reports, attend internal team meetings and communicate regularly with team members and maintain documentation in the team SharePoint.
• Utilize project management methodology and governance tools to manage resources and stakeholder engagement, ensuring effective project delivery and the achievement of key business objectives.
• Document technical recommendations and provide technical advice and guidance to management, operations, and project team members and within shared IT services.
• Make recommendations to team members pertaining to issues, risks, and client satisfaction.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the department’s way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.