Senior Business Systems Analyst – Digital CRM (Salesforce), AEM & Data Integration to support our insurance clients source to target data requirements - 29

Senior Business Systems Analyst - Digital CRM (Salesforce), AEM & Data Integration to support our insurance clients source to target data requirements - 2950

Duration: 6 months

Location: Toronto, London (Hybrid, 3x/week)

The IT BSA is a project role that will focus on creating functional requirements, detailed specifications and data validation support associated with Digital sites & applications. Technologies include Salesforce, AEM, JavaScript, Spring, Mongo and AWS.

This role will lead analysis & approach associated with the source to target data requirements, specifications and testing support for projects associated with building Adobe Experience Manager sites & applications, JavaScript based SPA applications, Salesforce and intelligence/analytics projects. They will work with a team responsible for overall execution and delivery of data in a common data repository.

What you will do:

• Create high-level requirements, complete reviews/updates and distribute for formal approvals
• Create detailed specifications for development work, which will include work items like source to target data mapping/transformations, high-level models, BI/Analytics needs and use cases
• Create data validation scenarios/conditions associated with detailed specifications
• Work with data developers and test specialist to support software installation/configuration, ETL development, BI/Analytics development, and associated test validations
• Maintaining detailed specifications (updating) and Maintenance Support documentation as needed
• Participate in project deliverables as required (such as project planning/estimation, architecture reviews, test execution tracking, and maintenance documents

Must Haves:

• Prior Salesforce/CRM experience.
• Prior Adobe Experience Manager (AEM) experience
• Strong knowledge/experience gathering requirements from business teams in an Agile Environment/Lab and develop requirements/specifications for CRM applications
• Data Modeling skills to support detailed specifications development for data integrations and BI/Analytics
• Solid understanding of online and data warehouse solutions
• Ability to work in an agile environment. Mode to execution focus is a must.
• Core certifications: ECBA, CCBA, CBAP (IIBA), PMI‑PBA
• Technical credentials: SQL, BI tools, Jira, cloud/platform certifications
• Key competency areas: Requirements, process modelling, stakeholder management, data analysis, communication

Nice to have:

• Certifications in the following: Agile BA, Data Analytics (CBDA), Requirements Engineering