Senior Business Consultant - Personal Banking End-to-End Operating Model Transformation 100927-1

Position Title: Senior Business Consultant

Target Start Date: April 6, 2026

Duration: 1 year

Office Location: 81 Bay Street

Hybrid - 1 day a week and 1 Friday a month

Line of Business: Enterprise Capabilities & Organizational Agility, Chief Administrative Office (CAO)

Personal Banking End-to-End Operating Model Transformation

This Line of Business supports enterprise wide transformation initiatives, enabling teams to become more adaptive, collaborative, and outcomes driven. The function focuses on establishing ways of working that improve responsiveness, accelerate decision making, and ensure strategic execution across complex global programs. Inspired by evidence based agility principles, the LOB helps organizations build structures and cultures that thrive amid change

Responsibilities:

The Senior Business Consultant will lead and advise on transformation initiatives that enhance organizational responsiveness, adaptability, and strategic execution. Leveraging deep experience in complex multi stakeholder environments, the consultant will guide teams through new ways of working, applying agile principles, change enablement practices, and continuous improvement mindsets.

The consultant will assess current workflows, operating models, and cross functional dynamics, and then design frameworks that improve alignment, streamline execution, and foster a culture that thrives amid change. This role requires comfort working with executives, public and private partners, and global program teams reflecting the Senior Director’s background in international programs, innovation ecosystems, and capability building.

Must Have Requirement:

8+ years’ experience in organizational transformation, agile ways of working, or enterprise level consulting

Demonstrated experience leading large, complex, multi country or multi stakeholder initiatives

Expertise in operating model design, cross functional collaboration structures, and scaling agile practices

Ability to design and implement continuous improvement frameworks

Experience navigating public private partnerships or complex governance structures

Ability to develop clear, high quality program content

Maintain momentum across transformational initiatives

Effectively coordinate stakeholders to support continued, organization wide change management

Nice to Have:

Experience in social impact, education, or technology enabled transformation

Familiarity with innovation ecosystems, emerging markets, or government relations environments

Exposure to agile frameworks such as SAFe, LeSS, or similar operating models

Soft Skills:

Highly adaptable and comfortable working in ambiguous, rapidly evolving environments

Strong stakeholder management and relationship building abilities

Excellent facilitation, coaching, and conflict resolution skills

Strategic thinker with the ability to translate complexity into clear, actionable recommendations

Collaborative leadership style aligned with cross functional and global team environments