Salesforce Marketing Cloud Developer

What is the opportunity?

Our client is looking for a Salesforce Marketing Cloud Developer to support their best-in-class Marketing Cloud platform and associated integrations. This role is for an experienced Developer to work alongside product owners, technical leads, and other key stakeholders in order to implement the technical requirements of marketing objectives.

The team has a broad mandate and acts as the primary executioner for omni-channel digital messaging initiatives for all of its clients, who are increasingly interacting with the bank digitally. Supporting the delivery of 4B+ marketing emails, 277MM+ SMS messages, and 390MM+ Push notifications annually, you will contribute to maintaining industry-leading digital marketing capabilities.

Joining the Marketing Technology team as a Salesforce Marketing Cloud Developer, you will have the opportunity to gain insights and experience on how our client acts as one of the leaders in industry for a ‘Digital First’ marketing approach by: implementing new marketing initiatives, collaborating on new technical and optimization strategies, and supporting the technical facilitation of marketing efforts in a multi-org environment to maintain top-quality while improving performance for the future.

What do you need to succeed?

Must-have

Hard Skills

· An advanced user of Salesforce Marketing Cloud with 3+ years of experience; one or more Salesforce certifications (Certified Salesforce Marketing Cloud Developer, Certified Salesforce Marketing Cloud Consultant, Certified Salesforce Sales and Service Administrator); demonstrated proficiencies within environment applications, particularly with Automation Studio, Journey Builder, and Email Studio.

· Advanced knowledge of APIs, both REST & SOAP

· Proficient with SQL, SSJS, and AMPScript

· Experience in Web programming (e.g. JavaScript, HTML, CSS, XML)

· Establish the root causes of issues and identify them, rather than simply addressing the symptoms

· A champion of native solutioning approaches and best practices

· Experience with technical integrations solutions involving Salesforce Marketing Cloud and other platforms (e.g. Marketing Cloud Connect, Salesforce Sales Cloud, Heroku, MuleSoft, Customer 360, Evergage, Facebook, etc.)

· Ensure technical implementations comply with CASL, CAN-SPAM, AODA, and OCE Standards & Guidelines

· Contribute to the development of solution documentation

· Collaborate with product owners, technical leads, and stakeholders to define and implement new functionalities and product capabilities within Salesforce Marketing Cloud

Soft Skills:

· Experience leading business development efforts, including fostering professional relationships in industry and providing constructive, critical feedback to technical approaches

· Advise stakeholders on relevant technical issues for their business area

· Navigate the complexities of a highly sophisticated Marketing Cloud environment, identifying, communicating, and championing areas requiring optimization

· Work with owners, stakeholders, and leads to elicit, understand, evaluate, and QA business and technical requirements to ensure the accurate and efficient collection of relevant information

· Participate in key meetings with owners and stakeholders, including requirement sessions and system demos

· Guide key stakeholders in the appropriate clarification and validation of contributions and accurately fixing and maintaining version control to ensure the quality of information remains intact

· Expertise across digital messaging best practices (email, SMS, Push Notifications) and industry standards

· Familiarity with JIRA, Confluence, or other Team Collaboration software

· Previous experience working as an active member on agile teams

· Expert user within the Microsoft Office Suite

· Strong presentation, communication (written and verbal) skills, and interpersonal skills

· Detail-oriented individual with the ability to quickly ramp up on new projects

· Proven ability of using analytical and problem-solving skills in a fast-paced environment

· Ability to balance and prioritize numerous tasks within a collaborative team environment

· Ability to work independently

· Self-motivated, high-energy, and flexible performer who can thrive in a fast-paced environment

· Maintain technical documentation and provide training to enable team knowledge sharing