REMOTE within BC - Senior Business Analyst to lead requirements gathering, work with Product Owners on OmniChannel, Customer Identity and Access Mgmt, Digi

S.i. Systems enterprise public sector client is seeking a REMOTE within BC- Senior Business Analyst to lead requirements gathering, work with Product Owners on OmniChannel, Customer Identity and Access Mgmt, Digital Wallet projects - - VRP 2627-26041 5LS - April 29 - 3

1 year contract

Expectation of up to 37.5 hours / week

REMOTE anywhere in BC with in person workshops in Kamloops first week of June 2026. Travel expenses reimbursed if within BC. Very occasional future travel.

INTERVIEWS - scheduled for May 6 and May 7

MUST HAVE SKILLS

• 8+ years as a Business Analyst in enterprise technology programs
• Hands-on experience with unified Customer Identity and Access Management (CIAM) platforms
• Expertise in digital wallet architecture or account balance integration
• Strong background in requirements elicitation and process modelling
• Experience delivering within regulated digital environments
• Ability to interview May 6 or 7 remotely

Nice to Have

• Knowledge of player account management (PAM) systems
• Experience with omnichannel customer engagement platforms
• Background in compliance and data privacy frameworks
• Exposure to CRM or customer data platform initiatives
• Understanding of system interoperability across legacy and cloud ecosystems

Responsibilities

• Lead business analysis for CIAM and digital wallet initiatives
• Translate business requirements into actionable technical specifications
• Work with architecture and delivery teams to validate solution design
• Coordinate cross-functional workshops to align IT and business outcomes
• Define process workflows and system touchpoints for player identity and balance management
• Support testing, validation, and deployment readiness activities
• Ensure all analysis outputs comply with regulatory and data governance standards